Interpreter Training Resources
Agencies receiving federal funds are required to establish a language policy and a plan indicating how they will serve individuals of LEP and meet the requirements of Title VI of the Civil Rights Act. Qualified interpreters are one source of language access. Qualified interpreters will have proficiency in both English and the target language; demonstrated knowledge in both languages of relevant specialized terms, concepts and cultural issues, and abide by an interpreter code of ethics. Individuals who wish to interpret should obtain training in order to meet their professional responsibilities to clients and agencies. Agencies may contact trainers in order to arrange for interpretation training for the staff or contracted interpreters they use.
National Interpreting Resources
- National Council on Interpreting in Health Care (NCIHC)
- Migration Policy Institute
- Registry of Interpreters for the Deaf
- National Interpreter Education Center
- National Consortium of Interpreter Education Centers
- National Standards on Culturally and Linguistically Appropriate Services (CLAS)
Language Access Resources
Wisconsin Department of Administration Language Translation and Interpretation Contracts:
- In-Person Interpretation Services for Foreign Language contract information is posted on VendorNet.
- In-Person Language Interpretation Services for American Sign Language (ASL) contract information is posted on VendorNet.
- Video Remote Interpreting (VRI) services for American Sign Language (ASL) contract information is posted on VendorNet. This contract can also be used for foreign language VRI.
- Statewide Telephone Interpretation Services contract information is posted on VendorNet.
- Written Foreign Language Services contract information is posted on VendorNet.
Cards and Posters
- ISpeak Cards (PDF)
- Language Poster (PDF)
Medical Interpretation/Interpreters
Agencies receiving federal funds need to ensure limited English clients have access to adequate qualified interpreters in order to provide quality services and meet the requirements of Title VI of the Civil Rights Act 1964. Individuals who wish to be community, medical and court interpreters need to obtain appropriate training in order to meet their professional responsibilities to clients and agencies. There are two types of training available in Wisconsin: community/medical and court.
What's so special about Medical Interpretation?
- Medical interpretation is a specialty, with national standards and a code of ethics. Most large cities have accredited training programs in medical interpretation.
- Medical interpretation involves not only a specialized vocabulary, but also an interpreter who is empathetic to the patient's situation and comfortable in handling intimate and emotional content.
The quality of healthcare often depends as much on the interpreter as the provider.
As the immigrant and refugee population becomes increasingly diverse, the challenge of providing adequate medical interpreters becomes even more challenging. The following vendors have been providing medical interpreter trainings for immigrant and refugee languages to those seeking to become Medical Interpreters (all links exit the DHS website):
- International Institute of Wisconsin (IIW)
- Ragir Consulting, Inc.
- Southern Wisconsin Interpreting and Translation Services (SWITS, LLC)
Wisconsin Court Interpreter Training
Orientation
This program covers the fundamentals of court interpreting. It is designed to give participants an overview of the needs and expectations of the court, with emphasis on ethical conduct, legal terminology, court procedure and basic legal interpreting skills. It includes small group practice exercises to develop interpreter skills. It is appropriate for both foreign language and sign language interpreters.
Written Exams
After the training, an interpreter can take a multiple choice exam covering, general English proficiency, interpreters code of ethics, legal terminology, and a translation, which are offered approximately eight weeks after the training.
Oral Certification Exam
When an interpreter passes the written exam; the next step is the Oral Certification Exam. This exam tests the interpreter's ability to interpret in the three modes of interpreting, simultaneous, consecutive and sight translation in a legal setting. Only interpreters who successfully complete; the orientation, written exam, oral certification exam and meet the character and fitness requirements, are eligible for Wisconsin Certification.
Cost of Training
Agencies are encouraged to contact the Office of Refugee Assistance Services Program Section in DCF and or contact the vendors directly.
After successful completion of either training, he/she will appear on the roster of Roster of Trained Court Interpreters.
