Milwaukee Enrollment Services (MilES)

COVID-19 Updates

We are committed to protecting the health and safety of our members during the COVID-19 pandemic. To stay informed about the latest program updates, limitations to in-person contacts, general COVID-19 resources, and more, please go to the COVID-19: ForwardHealth Program Updates for You and Your Family webpage.

 

Milwaukee Enrollment Services (MilES) manages all aspects of income maintenance (IM) programs within Milwaukee County. MilES maintains a policy of "no wrong door." A person may call the MilES Call Center or walk into any of its locations and receive assistance. All case files are electronic. This means a MilES worker can provide assistance, regardless of the location or the method of contact (phone, online, or face-to-face at the location that is most convenient for the person).

Milwaukee County residents can get help with:
  • FoodShare
  • Medicaid
  • BadgerCare Plus
  • Caretaker Supplement
  • Family Planning Only Services
  • Wisconsin Shares Child Care Subsidy
Applicants or members can:
  • Apply for benefits
  • Pay premiums
  • Ask questions
  • Talk to a worker
  • Submit proof or verification of information
  • Report changes
  • Renew benefits
  • Get a new QUEST card
Contact MilES:

Phone and Fax

  • Phone: 888-947-6583 (voice) or 711 (TTY), Monday through Friday, 8 a.m. to 4:30 p.m.
  • Fax: 414-438-4580.
  • Fax with a Document Tracking Sheet: 888-409-1979

Online

  • ACCESS, an online tool to:
    • Apply for benefits
    • Check benefits
    • Report changes
    • Renew benefits

In Person

  • Coggs Center
    1220 W. Vliet St.
    Milwaukee, WI 53205
    Hours: Monday through Friday, 7:30 a.m.–5 p.m.
  • United Migrant Opportunity Services (UMOS)
    2701 S. Chase Ave.
    Milwaukee, WI 53207
    Hours: Monday through Friday, 8 a.m.–4:30 p.m.

  • Ross Innovative Employment Solutions
    7800 W. Brown Deer Road (2nd Floor)
    Milwaukee, WI 53223
    Hours: Monday through Friday, 8 a.m.–4:30 p.m.

Mail

Milwaukee Enrollment Services (MilES)
PO Box 05676
Milwaukee, WI 53205-0676

 

To get help applying in your area, call 211. If you do not live in Milwaukee County and you need help applying for FoodShare, BadgerCare Plus, Medicaid, or other programs, find your local agency.

Last Revised: May 11, 2020