Milwaukee Enrollment Services (MilES)

Milwaukee Enrollment Services (MilES) manages all aspects of Income Maintenance (IM) programs within Milwaukee County. MilES maintains a policy of "no wrong door." An individual may call the MilES Call Center or walk into any of our locations and receive assistance. All case files are electronic. This means a MilES worker can provide assistance to all individuals, regardless of the location or the method of contact (phone, online, or face-to-face at the location that is most convenient for them).

Milwaukee County residents can get help with:
  • FoodShare
  • Medicaid
  • BadgerCare Plus
  • Caretaker Supplement
  • Family Planning Only Services
  • Wisconsin Shares (child care)
Applicants or members can:
  • Apply for benefits
  • Pay premiums
  • Ask questions
  • Talk to a worker
  • Submit proof or verification of information
  • Report changes
  • Renew benefits
  • Get a new QUEST card
Contact MilES:

Phone and Fax

  • Phone: 1-888-947-6583 (voice) or 711 (TTY)
  • Fax: 414-438-4580. Fax with a Document Tracking Sheet: 1-888-409-1979

Online

  • ACCESS.wi.gov - Online tool to:
    • Apply for Benefits
    • Check My Benefits
    • Report Changes
    • Renew Benefits

In Person

  • Coggs Center
    1220 West Vliet Street
    Milwaukee, WI 53205
    Hours: M-F, 7:30 AM-5:00 PM
     
  • United Migrant Opportunity Services (UMOS)
    2701 South Chase Avenue
    Milwaukee, WI 53207
    Hours: M-F, 8:00 AM-4:30 PM

  • Ross Innovative Employment Solutions
    6550 North 76th Street
    Milwaukee, WI 53223
    Hours: M-F, 8:00 AM-4:30 PM

Mail

Milwaukee Enrollment Services (MilES)
P.O. Box 05676
Milwaukee, WI 53205-0676

 

To get help applying in your area, call 211 or visit dhs.wisconsin.gov/forwardhealth/resources.htm. If you do not live in Milwaukee County and you need help applying for FoodShare, BadgerCare Plus, Medicaid, or other programs, find your agency.

Last Revised: May 9, 2017