Customer Service
Customer Service
The purpose of this memo is to provide clarification of expectations regarding the provision of services at local and Tribal agencies where customers can receive services.
Routine Childhood Vaccine Schedule Recommendations
Routine Childhood Vaccine Schedule Recommendations
Memo to provide guidance to Wisconsin providers and vaccinators on the recommended childhood vaccine schedule.
Fraud Prevention and Investigation Program Allocations and Guidelines for Calendar Year 2026
Fraud Prevention and Investigation Program Allocations and Guidelines for Calendar Year 2026
This memo provides information on calendar year 2026 Fraud Prevention and Investigation Program (FPIP) operations and funding.
2025-02, Qualifying Types of Medicaid for Participation in the Children's Long-Term Support Waiver Program
2025-02, Qualifying Types of Medicaid for Participation in the Children's Long-Term Support Waiver Program
This memo clarifies policy about Medicaid coverage requirements for Children’s Long-Term Support (CLTS) Waiver Program eligibility and provides operational guidance on the associated actions that county waiver agencies must take to ensure CLTS Waiver Program applicants and participants obtain and maintain Wisconsin Medicaid full-benefit coverage.
Medicaid Long-Term Care Home Equity Limit
Medicaid Long-Term Care Home Equity Limit
This operations memo announces an increase to the Medicaid long-term care (LTC) home equity limit to align with federal requirements.
Hepatitis B Vaccine Recommendations
Hepatitis B Vaccine Recommendations
The Wisconsin Department of Health Services (DHS) continues to recommend routine administration of the hepatitis B vaccine within 24 hours after birth for all newborns and the full 3-dose vaccine series for all children by 18 months.
Annual Update to Income Thresholds for Determining Whether a Child or Tax Dependent is Expected to Be Required to File a Tax Return
Annual Update to Income Thresholds for Determining Whether a Child or Tax Dependent is Expected to Be Required to File a Tax Return
This operations memo announces annual updates to the income thresholds used under modified adjusted gross income (MAGI) budgeting rules when determining whether a child or tax dependent is expected to be required to file a tax return.
Asset Verification for FoodShare
Asset Verification for FoodShare
This operations memo announces a change to the asset verification requirements for food units with FoodShare eligibility tested under regular SNAP rules (see FoodShare Wisconsin Policy Handbook, Section 4.2.2 Regular SNAP Rules).
2026 Cost-of-Living Adjustment (COLA) for Medicaid
2026 Cost-of-Living Adjustment (COLA) for Medicaid
This operations memo announces this year’s Social Security Cost-of-Living Adjustment (COLA) and the resulting increase in some Medicaid financial eligibility limits, effective January 1, 2026.
Private Pay Nursing Home and Group B Plus Waivers Rates
Private Pay Nursing Home and Group B Plus Waivers Rates
This operations memo provides updates to the institutional cost of care values. These values include the daily average private pay nursing home rate used to determine a divestment penalty period. They also include the monthly average private pay nursing home rate and monthly rate for state centers for persons with developmental disabilities, which are used to calculate income limits for Home and Community-Based Waiver (HCBW) Group B Plus eligibility.