Trauma, or the "what hit me?" phase is influenced by the individual's age, their life experiences, how they perceive themselves, and the strength of their self-esteem.
The Role of Professionals
The news of a vision loss has already been shared with the person, and we seldom see individuals at this level.
Our role is not to take away hope, but to verify the vision loss with kind and gentle understanding, with direct and simple frankness, and without pity or condescension.