SRSTC: Visitor Information

All in-person visits are suspended until further notice due to the COVID-19 pandemic. The following information will apply when visits are no longer suspended.

Family, friends, and members of a patient's support system are welcome to visit Sand Ridge Secure Treatment Center (SRSTC). Anyone visiting a patient at SRSTC must be on the approved visitor list.

Visitor Guide, P-21005 (PDF, 725 KB)


Visiting hours

  • Weekdays: 12:30 p.m.-8:30 p.m.
  • Weekends: 7:30 a.m.-4:30 p.m.
  • Holidays: 7:30 a.m.-4:30 p.m.

Approved visitor process

  • Prospective visitor contacts the patient and expresses their wish to visit
  • Patient contacts his social worker
  • Social worker sends a visitor application to the prospective visitor
  • Prospective visitor returns the form to the facility, not the patient
  • Patient will be informed whether the visitor has been approved

Planning a visit

SRSTC has a visiting room for use by all patients and an outdoor visiting area for patients at the appropriate privilege level. All visitors must conform to visitation rules and display proper behavior during their visit. Actions by visitors that conflict with treatment or compromise security will not be tolerated.

Visitors who require special accommodations due to a disability or other reason should contact the SRSTC Security Department prior to their visit.

Dress code

All visitors must wear tasteful, appropriate clothing during their visit. The following apparel is considered inappropriate and will result in denial of entry:

  • Transparent clothing
  • Shorts that are shorter than fingertip length (i.e. standing naturally with arms straight down the side of the body and fingers extended)
  • Skirts or dresses shorter than fingertip length plus three inches
  • Strapless, tube, or halter tops
  • Tops that expose the midriff
  • Underwear worn on the outside of clothing
  • Clothing with revealing holes or tears above fingertip level
  • Clothing or accessories with obscene or profane writing, images, or pictures
  • Spandex or spandex-like and lycra or lycra-type athletic pants, aerobic/exercise tights, yoga pants, or leotards

Individuals wearing gang related clothing or insignia may be denied entrance.

All visitors must wear shoes for their entire visit.

Contact with patients

Contact between visitors and patients will be allowed at the beginning and the end of the visit. Examples of acceptable contact include: a hug, handshake, or a brief kiss. Hand-holding during the visit is permitted.


Minors/children are allowed in the visiting area. They must be on the patient's approved visitor list to gain entry.

Due to safety concerns, visitors should not bring minors/children with them to be left unattended in their vehicle.


Visitors should not bring pets with them to be left unattended in their vehicle due to safety concerns.

No smoking

For the health of all visitors, patients, and staff, SRSTC is a smoke-free and tobacco-free facility.

Any noncompliance with the guidelines listed here may result in the termination of the visit and may affect visiting approval in the future.

Upon arrival

Visitors should leave valuable personal items in their locked vehicle. Lockers are available in the gatehouse to secure purses, keys, and other items not allowed in the visiting area. SRSTC is not responsible for items lost or stolen during visiting hours.

Anyone with evidence of having consumed alcohol or illegal drugs will be denied entrance and asked to leave the grounds.

Visitors must check-in

Each visitor must provide photo identification. Only the following forms of photo identification are accepted:

  • State driver’s license or ID card
  • Valid military ID
  • Current passport

Proper identification for approved minors accompanied by approved adults is any of the above, Social Security card, or birth certificate.

Visitors not on the patient's approved list will be denied visitation.

Metal Detector Screening Required

For security reasons, a metal detector is used to screen all visitors entering the facility. To ease this process, visitors should avoid wearing clothing with metal attached (i.e., undergarments with underwire, buckles, snaps, metal buttons, etc.). It is also recommended that visitors refrain from wearing excessive jewelry. Visitors with pacemakers or other medical implants must make their condition known to staff and carry a doctor’s note describing the condition.

Allowed carry-ins

Visitors may not bring property for patients. Each adult visitor is allowed to bring the following items into the visitation area. These items may not be given to patients.

  • Up to $20 in coins. Paper money is not allowed.
  • A coin purse no larger than 3x5
  • A comb, pick, or brush
  • Up to 10 loose photos. Polaroid photos are not allowed. Photo albums are not allowed.

All other items are not allowed. Sunglasses are not allowed in the visiting room. Visitors who bring in unapproved items may have their visitation privileges suspended or revoked. They may also face prosecution.

Visitors may purchase food and drink from vending machines in the visiting room. Visitors may not carry-in food and drink. Patients may not take food or drink back to their living unit.

If a patient is at the appropriate privilege level, visitors may contact a local restaurant from the lobby to place a delivery order. Food order must be placed after arrival at the facility.

All patients may have two special meal visits each year. These special meal visits must be pre-approved and scheduled in advance by the patient.

Gifts, property for patients

Visitors may not bring gifts/property for patients.

Patients have access to the policies and procedures related to patient property. They can provide these policies and procedures upon request.

General Rules

  • Patients are limited in the amount and type of property they may have in their possession
  • Patients are only allowed to receive personal property that is identified on their approved property list
  • All property items must be sent new from the retail vendor where purchased. No used, refurbished, or reconditioned property is allowed
  • Items from websites such as eBay, Amazon, Overstock, Publishers Clearing House, or third party vendors are not allowed

Items received that are not on the patient's approved list or sent in an unauthorized manner are not allowed. Cost for the return of these items is at the patient’s expense.


Funds for the patient's SRSTC account in the form of cash, money order, or cashier’s check are acceptable. Personal checks are not accepted for the patient's SRSTC account. Personal checks must be deposited by the patient in their outside deposit account or returned to sender


Call 608-847-4438.

Last Revised: October 16, 2020