How Medicare Counseling Can Help You: Success Stories

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Hmong translation (Saib nplooj no ua ntawv Hmoob).

Medicare counseling through the Wisconsin State Health Insurance Assistance Program (SHIP) can help you navigate the sometimes confusing and overwhelming maze of Medicare.

Help with enrollment

SHIP counselors can help you understand when and how to enroll in Medicare, whether you're turning 65, retiring, or eligible due to disability!

Help picking a plan

A person called the Medigap Helpline during the annual Medicare open enrollment period. The helpline SHIP counselor helped them compare plans so they could decide which plan best met their needs.

Help with prescription drug coverage

A couple were given a late enrollment penalty for their Medicare drug plan, even though they'd had drug coverage through SeniorCare. A SHIP counselor helped them appeal and got the penalties waived!

Help with bills

A person was in a car accident, and their insurance company paid to repair their car. They received a bill of almost $5,000 from the Benefits Coordination & Recovery Center (BCRC) to pay back Medicare for a settlement that they never actually got. A SHIP counselor helped appeal the incorrect bill, and BCRC responded with a fully favorable decision that they did not owe anything.

Help with financial assistance

A person who couldn't afford their medications came to their aging and disability resource center's SHIP counselor. The SHIP counselor helped them apply for financial help through the Extra Help program, saving them thousands of dollars a year!


Logo - SHIPThis project is funded, in whole or in part, by grant number 90SAPG0091 from the U. S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201.

Last Revised: June 27, 2022