CSP: Consumers

Wisconsin has long been a leader in developing programs to treat individuals with serious mental illnesses in the community.

Services to enhance quality of life

Community Support Programs (CSP) help individuals living with severe and persistent mental illnesses to remain in the community while enhancing the quality of their lives. The goal is to reduce the need for repeated treatment and prolonged care in hospital settings. Each individual entering a CSP is assigned a case manager who develops a treatment plan with the individual, provides support and outreach, and assists in coordinating other services.

Program values

Program staff believe in the following.

  • Personal choice: The individual's needs and goals drive decision-making regarding treatment and support.
  • Hope: The services provided are recovery-oriented.
  • Collaboration: Together, the service provider and individual work toward positive outcomes.
  • Respect: The individual being served is the expert in their own experiences.

Services provided

CSPs use a team model to deliver services. These services may include:

  • Assistance in daily living skills
  • Group therapy
  • Work adjustment training
  • Social and recreational opportunities
  • Education regarding mental illness

Individuals in the program are involved in a treatment plan meeting every six months to identify their goals and to incorporate those goals into their treatment.


Eligibility for services is determined by diagnosis and severity of need. Individuals who are at risk of institutionalization or other placements and those with repeated incidences of high risk behaviors are given priority.

Find a program

CSPs are supervised by the Department of Health Services and administered at the county level. To learn about CSPs in your area, use this directory to find the contact information for your county agency.

Client rights

There are rules to ensure the rights of program participants are protected. The Client Rights Office is responsible for the implementation and oversight of patient rights for individuals receiving services for mental illness in Wisconsin.

Last Revised: February 25, 2019