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PCP: Wisconsin's Model

The Wisconsin Person-Centered Planning (PCP) Model ensures that services are driven by the balance between the wants and needs of the service participant. It can be integrated across a wide range of service systems, settings, and programs for multiple populations.

Four components

Philosophy, process, product, and skills are the core components of the Wisconsin Person-Centered Planning Model. These core components are known as the 3Ps.

  • Philosophy: A person-centered philosophy includes partnership, evocation, supporting autonomy, and empathy.
  • Process: A person-centered process includes engagement, assessment, understanding, prioritization, and planning.
  • Product: The product of person-centered planning represents meaningful outcomes.
  • Skills: Person-centered skills include listening, asking, affirming, informing, supporting autonomy.

Our Person-Centered Practice Profile, P-02688 (PDF) provides more information on the core components and describes the key activities associated with each one.

Three part circle, Philosophy, Process, and Product with Skill in the middle

Toolkit for professionals

Our Person-Centered Practice Profile provides a framework to observe a practitioner's use of Person-Centered Planning. There are three measurements for overall application: unacceptable use in practice, developing use in practice, and expected use in practice.

We've developed materials to assist with the measurement and observation of a practitioner's Person-Centered Planning practice.

  • Person-Centered Practice Profile – used to guide implementation of Wisconsin's Person-Centered Planning Model.
  • Person-Centered Philosophy Ratings – used by an observer to capture the practitioner’s overall person-centered practice.
  • Person-Centered Planning Skills Observer Sheet – used by an observer to assess the practitioner’s use of person-centered skills within a specific interaction with their client.
  • Person-Centered Planning Fidelity Review – used by an observer to assess the practitioner’s adherence to the Person-Centered Planning model, specifically the Process and Product.
  • Person-Centered Planning Self-Assessment for Providers – completed by the practitioner, to reflect on their adherence to the Person-Centered Planning model.

View and download this toolkit: Person-Centered Planning Resources, P-02919 (PDF)

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Last revised May 18, 2023