Trauma-Informed Care

Shift Color

Psychological trauma is a pivotal force that shapes people's mental, emotional and physical well-being. Because trauma stems from violence, abuse, neglect, disaster, terrorism and war, nearly every family is impacted in some way.   The Department of Health Services wants you to SHIFT YOUR PERSPECTIVE on prevention, treatment and recovery. 


Focus on Wellness

Trauma-informed care (TIC) provides a new perspective where those providing the support shift from asking "What is wrong with you?" to "What has happened to you?" This change reduces the blame and shame that some people experience when being labeled. It also builds an understanding of how the past impacts the present, which effectively makes the connections that progress toward healing and recovery.

Trauma-informed care takes a collaborative approach, where healing is led by the consumer and supported by the service provider. Together, in a true partnership, people learn from each other. There's greater respect, progress towards healing, and greater efficacy in services.


Strategies to Support Resilience

Trauma-informed care in organizations impacts all the many aspects of service delivery from how services are provided, to how the physical space is laid out. While the shift in perspective and organizational change doesn't happen overnight, it will start to take root with dedication. With organizational management on board and some thoughtful discussion about what change needs to take place, it won't take long before staff and clients start to see positive change.


Wisconsin's Trauma-Informed Care Initiative: Shift Your Perspective

Wisconsin's Trauma-Informed Care initiative will:


For more information

Scott Webb
Trauma-Informed Care Coordinator
Bureau of Prevention Treatment and Recovery
Division of Mental Health and Substance Abuse Services


Last Revised: August 5, 2015