IRIS Consultant Agencies
What is an IRIS consultant agency (ICA)?
If you participate in IRIS (Include, Respect, I Self-Direct), you will work with an IRIS consultant agency. Your aging and disability resource center (ADRC) will offer you options, and then you can choose which agency you want to work with. The ICA helps IRIS participants manage their own care. They also handle the day-to-day operations of the IRIS program.
When you enroll in IRIS, you will choose which ICA you want to work with. The agency will:
- Give you a welcome phone call.
- Help you choose (or assign you) an IRIS consultant. If you ever want to change your IRIS consultant, you can contact your ICA to request it.
- Schedule your first face-to-face meeting with your consultant.
What is an IRIS consultant?
An IRIS consultant is a person from the ICA who knows about services in your area. They will help you:
- Understand IRIS requirements.
- Learn the rules you must follow.
- Complete paperwork.
- Answer your questions.
You and your consultant will work as a team to discover your goals and long-term support needs. The consultant will also help you create your plan of care. Your plan must be approved before you can begin receiving services or supports. You will meet with your IRIS consultant regularly to make sure you are getting the help you need.
Learn more about IRIS and ICAs. Take a look at the IRIS Participant Handbook, P-01008 and the IRIS Participant Education Manual, P-01704.
Wisconsin's ICAs
11053 N. Towne Square Rd.
Mequon, WI 53092
Phone: 414-755-2020
Fax: 414-755-1784
Email: info@
- Advocates4U is a for-profit, limited liability company that has contracted with the state of Wisconsin as an ICA since July 2016.
- Each IRIS consultant will work with 45 IRIS participants or less
- Counties served: Statewide
“Live intake specialists are available and consultants are bilingual in Russian, Spanish, Arabic, and Hmong.”
First Person Care
2020 W. Wells St., Suite 219
Milwaukee, WI 53223
Phone: 414-336-2448
Fax: 414-755-7247
Email: info@
- First Person Care Consultants is a non-profit, limited liability company that has contracted with the state of Wisconsin as an ICA since August 2016.
- Each IRIS consultant will work with 45 IRIS participants or less
- Counties served: Adams, Calumet, Columbia, Crawford, Dane, Dodge, Fond du Lac, Kenosha, Grant, Green, Green Lake, Iowa, Jefferson, Juneau, Lafayette, Manitowoc, Marquette, Milwaukee, Outagamie, Ozaukee, Racine, Richland, Rock, Sauk, Sheboygan, Walworth, Washington, Waukesha, Waupaca, Waushara, Winnebago
“We are an organization in the Centers for Independence, which has been providing services to people with disabilities for 80 years.”
Lutheran Social Services
6737 W. Washington St., Suite 2275
West Allis, WI 53214
Phone: 844-520-1712
Fax: 844-638-7723
Email: connections@
More locations are available in Sturgeon Bay, Madison, Appleton, and Racine, by appointment.
- Lutheran Social Services Connections is a non-profit organization that has contracted with the state of Wisconsin as an ICA since July 2015.
- Each IRIS consultant will work with 45 IRIS participants or less
- Counties served: Statewide
"Your Vision, Your Path, Your Partner—we support you to live your life—at home, in the community, at work.”
Midstate Independent Living
3262 Church St., Suite 1
Stevens Point, WI 54481
Phone: 800-382-8484 or 715-344-4210
Fax: 715-344-4414
Email: MILC-ICA@
- MILC is a non-profit organization that has contracted with the state of Wisconsin as an ICA since June 2016.
- Each IRIS consultant will work with 45 IRIS participants or less
- Counties served: Calumet, Florence, Fond du Lac, Forest, Langlade, Lincoln, Manitowoc, Marathon, Oneida, Outagamie, Portage, Vilas, Waupaca, Winnebago, Wood
“MILC is one of eight Independent Living Centers in Wisconsin, consumer controlled, and offering extra supports that cost $0 of IRIS budget.”
Progressive Community
100 Enterprise Dr.
PO Box 930224
Verona, WI 53593
Customer service phone: 833-487-8826
General phone: 608-848-8305
Fax: 800-846-5170
Email: Information@
- Progressive Community Services is a non-profit limited liability company that has contracted with the state of Wisconsin as an ICA since September 2017.
- Each IRIS consultant will work with 30 IRIS participants or less. All consultants are employed by Progressive Community Services.
- Counties served: Adams, Columbia, Dane, Dodge, Green Lake, Jefferson, Marquette, Rock, and Waushara
“We are a small, local, homegrown agency that supports people to make informed decisions with the high-quality services you expect.”
2424 Rimrock Rd.
Suite 230
Madison, WI 53713
Phone: 844-864-8987
Fax: 608-255-0898
Email: info@
- TMG is a private, for-profit, limited liability company that has contracted with the state of Wisconsin as an ICA since July 2008.
- Each IRIS consultant will work with 45 IRIS participants or less
- Counties served: Statewide
“TMG is dedicated to being your partner in self-direction. Our consultants are local, experienced, and resourceful.”