Below are contacts for the IRIS program. If you cannot find what you are looking for or need additional information, contact the IRIS Call Center at 888-515-4747 or email the Department of Health Services at DHSIRIS@wisconsin.gov
| Call Centers | Phone | |
|---|---|---|
| IRIS Call Center | 888-515-4747 | None |
| IRIS Complaints and Grievances Hotline | 888-203-8338 | DHSIRISGrievances@wisconsin.gov |
| Fiscal Employer Agents | Phone | |
|---|---|---|
| GT Independence | 877-659-4500 | customerservice@gtindependence.com |
| iLIFE | 888-800-5599 | Info@iLIFEfms.com |
| Outreach Health Services | 715-494-9440 | outreach.wi@outreachfiscalagent.com |
| Premier Financial Management Services | 855-224-5810 | IRIS@premier-fms.com |
| IRIS Consultant Agencies | Phone | |
|---|---|---|
| Advocates4U | 877-739-2203 | info@irisadvocates4u.org |
| Connections | 844-520-1712 | connections@lsswis.org |
| Consumer Direct of Wisconsin | 877-785-9991 | infoCDWI@consumerdirectcare.com |
| First Person Care Consultants | 414-336-2448 | info@firstpersoncare.com |
| Midstate Independent Living Choices, Inc. | 800-382-8484 | milc@milc-inc.org |
| Progressive Community Services, Inc. | 608-848-8305 | Information@pcsdane.org |
| TMG | 844-864-8987 | info@tmgwisconsin.com |
| Ombudsmen | Phone | |
|---|---|---|
| Disability Rights Wisconsin–Madison (ages 18-59) |
Toll-free: 800-928-8778 TTY: 888-758-6049 |
None |
| Disability Rights Wisconsin–Milwaukee (ages 18-59) |
Toll-free: 800-708-3034 TTY: 888-758-6049 |
None |
| Disability Rights Wisconsin–Rice Lake (ages 18-59) |
Toll-free: 877-338-3724 TTY: 888-758-6049 |
None |
| Board on Aging and Long-Term Care (ages 60 and above) |
800-815-0015 | None |
| Oversight Agency | Phone | |
|---|---|---|
| IRIS Self-Directed Personal Care Oversight Agency | 844-747-7372 | ClinicalServices@wisconsin-iris.com |
Last Revised: July 30, 2021
