IRIS Participant Toolkit for Adult Long-Term Care Provider Enrollment
Your providers do things you need help with, also called services, through the IRIS (Include, Respect, I Self-Direct) program. Your providers are paid by Wisconsin Medicaid for IRIS services. Wisconsin Medicaid has changed how your providers sign up to be able to provide services to you:
- Participant-hired workers (PHWs) do not need to sign up. They will keep working as usual. PHWs are workers you sign or approve timesheets for.
- All of your other providers who are not PHWs needed to sign up to be a Medicaid provider using the ForwardHealth Portal by December 31, 2025.
If your providers don’t sign up now, their signup may not get approved in time for them to get paid to deliver your IRIS services by April 1, 2026. That means you may have to find new providers before April.
What you should do
- Ask your providers if they signed up. Check to make sure they have an application tracking number. That means they signed up and their application is in process.
- Tell providers who didn’t sign up that they should start right now. They may not get approved by April 1, but they should still sign up if they want to keep providing your IRIS services. Use the resources in this toolkit.
- Talk with your IRIS consultant if your providers won’t sign up. Tell them you have providers who haven’t signed up.
- Get ready to find new providers. Your IRIS consultant will help you make a plan to find new providers before April.
Please use the following resources to talk with providers and give them materials to help them sign up.
Materials to share
How to use it
Give printed copies of it to providers when you see them. Your IRIS consultant should give some to you during your in-person visit. Or, you can print them yourself.
How to use it
Give printed copies of it to providers when you see them. Your IRIS consultant should give some to you during your in-person visit. Or, you can print them yourself.
How to use it
Give printed copies of it to providers who use electronic visit verification (EVV) when you see them. Your IRIS consultant should give some to you during your in-person visit. Or, you can print them yourself.
How to use it
Use it to understand the new provider signup process.
How to use it
Use it during your conversation with providers to explain the new signup process.
Please do not download and save the materials in the table above. Make sure to access these materials using the links above each time you want to use them! We will refresh the content throughout the year, so providers are always seeing something new and fresh.
If you have questions or need help, talk with your IRIS consultant. They know about this new signup requirement. They can help you figure out how to talk with your providers about it.