Alcohol and Other Drug Abuse (AODA) Emergency Outpatient Service: Recertification

Contact Email





Mailing Address

DHS/DQA/Behavior Health Certification Section
PO Box 2969
Madison, WI 53701-2969

Emergency Outpatient Service is certified by the Department of Health Services (DHS) under Wisconsin Administrative Code Chapter DHS 75.05.




An emergency outpatient service operates an emergency phone service and provides on-site crisis intervention to deal with all outpatient emergencies related to substance abuse, including socio-emotional crises, attempted suicide and family crises; provides the examination required under s. 51.45(11)(c), Wis. Stats.; and, if needed, provides or arranges for transportation of a patient to the emergency room of a general hospital for medical treatment.


Up to two years with an annual fee.


Annual Fee:

Services/Programs Amount
1 $550.00
2 $800.00
3 $1,000.00
4 $1,175.00
5 $1,350.00
Each additional $100.00


Already certified as a AODA Emergency Outpatient Service.


Renewal information is sent by the Division of Quality Assurance at least 60 days prior to expiration. These materials are to be returned within 30 days of expiration. If you require duplicate information, contact the Division of Quality Assurance, Behavioral Health Certification Section at the number or email above.  

The following applications are required for Community Substance Abuse Services (CSAS) recertification for an Emergency Outpatient Service:

  • F-00439 (Word) – CSAS Emergency Outpatient Recertification Application – Chapter DHS 75.05
  • F-00027* (Word) – CSAS Standards Recertification Application – Chapter DHS 75.03 General Requirements
  • F-00276* (Word) – *Behavioral Health Services Renewal Certification Application Chapter DHS 94 – Patient Rights and Resolution of Patient Grievances & Chapter DHS 92 – Confidentiality of Treatment Records

These should be completed once per certificate annually.

WI Statutes

Chapter 51, State Alcohol, Drug Abuse, Developmental Disabilities and Mental Health Act
Chapter 51.45, Prevention and Control of Alcoholism

WI Administrative Code

Chapter DHS 75 including Appendix A, Appendix B and Appendix C
Chapter DHS 75.03, General Requirements
Chapter DHS 75.05, Outpatient Treatment Service
Chapter DHS 92, Confidentiality of Treatment of Records
Chapter DHS 94, Patient Rights and Resolution of Patient Grievances

Additional Information

Visit the Alcohol and Other Drug Abuse (AODA) Treatment Programs website for more information.

Last Revised: August 27, 2019