WMHI: Visiting Information

Due to the COVID-19 pandemic, visiting hours are limited. Call 920-235-4910 for current visiting hours.


Family, friends, and members of the patient's support system are welcome to visit WMHI.

Planning a visit

Each patient is allowed up to three visitors at one time.

  • Visitors must be at least 12 years old. Children under the age of 12 may be allowed to visit with prior approval from the treatment team. Please contact the assigned social worker as soon as possible to make this request.
  • Visitors under the age of 18 must be accompanied by an adult.
  • Visitors may bring items for the patient. See prohibited items list below. All items will be checked by staff before they are given to patients.
  • Visitors may bring factory sealed, pre-packaged food to leave for the patient to eat on the unit. Carry-ins from restaurants are not allowed. Restaurant food deliveries also are not allowed.
  • Visitors may bring unopened non-caffeinated beverages to drink with the patient during the visit. Plastic bottles are preferred. Beverages in aluminum cans will be poured into a cup. Alcoholic beverages are not allowed.
  • Visitors may not leave the visitation area for any reason and return to resume the visit.

Items prohibited inside the facility

  • Aerosol cans
  • Alcohol
  • Aluminum cans
  • Animals/pets, except service animals
  • Balloons
  • Belts
  • Cameras
  • Ceramic (mugs)
  • Chemical control agents (pepper spray)
  • Drugs (illegal and prescription)
  • Glass
  • Glasses cases (hard)
  • Hair dye
  • Hand/power tools
  • Jewelry
  • Knives/blades
  • Loose tea
  • Matches/lighters
  • Nail files (pointed or metal)
  • Office supplies containing metal (spiral notebook)
  • Paper/books/magazines (excessive amounts)
  • Plants/flowers
  • Plastic bags (shopping or sealable)
  • Recording devices
  • Sexually explicit material
  • Scissors
  • Tape (duct tape)
  • Tobacco/tobacco products/e-cigarettes
  • Weapons

Visiting hours

Building Unit Phone Number
Weekdays Weekends and Holidays
Sherman Hall - Adult Services North: ext. 2367
South: ext. 2364
6–8 p.m. 1–4 p.m.
Sherman Hall - Youth Services (YSU) YSU 5/6: ext. 2365 or ext. 2366
YSU 7/8: ext. 2285 or ext. 2361
6–8 p.m. 1–4 p.m.
Petersik Hall North: ext. 2613
South: ext. 2329
6–7 p.m. 2–4 p.m.
6–7 p.m.
Gordon Hall Gemini: ext. 2292
Choices: ext. 2265
6:30–8 p.m. 9–10:30 a.m.
2:30–4 p.m.
6:30–8 p.m.

Upon arrival

Visitors should leave the following items in their vehicle:

  • Alcohol and drugs
  • Baby seats/carriers/strollers
  • Backpacks
  • Cell phones
  • Electronic devices
  • Purses
  • Tobacco/tobacco products/e-cigarettes/lighters/matches

WMHI is not responsible for items lost or stolen during visiting hours.

Visitors must check-in

To ensure the safety and security of patients, guests, and staff, all visitors must check-in before going to the visitation area.

  • Staff will ask you to show photo identification.
  • Staff will ask you to sign the visitor's log.
  • Staff will issue you a visitor sticker. Please wear this sticker for the duration of your visit.
  • Staff will inspect all items brought for the patient.

Staff will direct you to lockers to store and secure additional personal belongings that are not allowed in the visitation area, including your coat/jacket.

WMHI is not responsible for items lost or stolen during visiting hours.

No smoking

For the health of patients, visitors, and staff, the grounds of WMHI are smoke-free and tobacco-free. The use tobacco products inside vehicles parked on the grounds is prohibited.

No weapons

Visitors may not possess weapons in any WMHI building or any secured outdoor area. Weapons includes firearms, stun guns/Tasers, batons, pepper spray or other chemical devices, knives, and other devices designed to subdue a person.

Last Revised: September 15, 2021