WRC: Contact Information

Call 920-426-4310 with general questions or concerns.​

Media inquiries: 608-266-1683

Mailing address for WRC administration and staff

Wisconsin Resource Center
1505 North Drive
PO Box 16
Winnebago, WI 54985

Mailing address for WRC residents

In response to drugs making their way into institutions through personal mail, the Wisconsin Department of Corrections (DOC) and WRC are partnering with a mail management service named TextBehind. This service creates a copy of all personal mail. The copy will be sent to the recipient instead of the original mail.

Effective December 6, 2021, anyone sending personal mail to male or female residents at WRC must address the envelope as follows:

Resident’s first name, last name, and DOC number
Wisconsin Resource Center (do not abbreviate)
PO Box 189
Phoenix, MD 21131

The mail will be directed to the TextBehind facility in Phoenix, MD, even though TextBehind is not in the address line. TextBehind will open the mail, scan the envelope and contents, print (in color when applicable), and mail the printed copies for delivery to the recipient. This process will extend the time it takes for mail to reach the recipient.

Family and friends must include their legal/legible name and a valid return address in order for TextBehind to process the mail.

Personal mail addressed incorrectly with a postmark of December 6, 2021, or later will be stamped “return to sender” to be re-addressed and re-mailed at the sender’s expense.

TextBehind will hold original mail for 30 days before discarding. WRC residents with concerns about mail they received will have 14 days from their receipt to file a complaint.

Legal, medical, and other protected mail are excluded from this service.

Frequently asked questions regarding the mail change.

Mailing address for WRC residents through December 5, 2021

United States Postal Service (USPS)

Wisconsin Resource Center
(Resident name and number)
PO Box 220
Winnebago, WI 54985

United Parcel Service (UPS)

Wisconsin Resource Center
(Resident name and number)
1300 South Drive
Winnebago, WI 54985

Last Revised: November 22, 2021