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Department of Health Services Hotlines

Type of hotline Phone number Hours of operation
Addiction Recovery Helpline 211 24 hours a day, seven days per week
AIDS Hotline – Milwaukee 414-273-2437 24 hours a day, seven days per week
AIDS Hotline – Statewide 800-334-2437 24 hours a day, seven days per week
BadgerCare Plus Member Services (voice/TDD) 800-362-3002 Monday–Friday, 8 a.m–6 p.m.
Complaint Filing – Health Care Facilities 800-642-6552 24 hours a day, seven days per week (leave message)
COVID-19 Telehealth (Sign up for an appointment if you've tested positive for COVID-19) 833-273-6330 Seven days a week, 8 a.m. to 8 p.m.
Disability Determination 800-423-1938 Monday–Friday, 7:45 a.m.–4:30 p.m.
ForwardHealth Managed Care Contract Monitors/Ombuds 800-760-0001 Monday–Friday, 8 a.m.–4:30 p.m.
Member Services (voice/TTY) 800-362-3002 Monday–Friday, 8 a.m.–6 p.m.
Nurse Aide Registry (Headmaster) 888-401-0465 Monday–Friday, 7 a.m.–7 p.m.
Nurse Aide Testing Services (Headmaster) 888-401-0462 Monday–Friday, 7 a.m.–7 p.m.
Nurse Aide Training 608-261-9315 Monday–Friday, 8 a.m.–4:30 p.m.
Poison Control Hotline 800-222-1222 24 hours a day, seven days per week
Radon Hotline 888-LOW RADON 24 hours a day, seven days per week (leave message)
SeniorCare Member Services 800-657-2038 Monday–Friday, 8 a.m.–6 p.m.
Suicide & Crisis Lifeline/Wisconsin Lifeline 988 24 hours a day, seven days per week
Tobacco Quit Line 800-QUIT NOW 24 hours a day, seven days per week
Well Badger Maternal and Child Health and First Step Resource line 800-642-7837 Monday–Friday, 7 a.m.–6 p.m.

 

If you are seeking help with services that are not listed above, dial 211. This is a free service that links people to information about local resources, from both government and nonprofit organizations.

Last revised May 5, 2023