Enrollment Counseling is an important service of the aging and disability resource center (ADRC). Resource center specialists assist individuals who are found eligible for publicly funded long-term care to select a benefit package: Family Care, Family Care Partnership (also known as Partnership), Program of All-Inclusive Care for the Elderly (also known as PACE) and IRIS.
This bulletin will provide tools and resources to support the delivery of long-term care enrollment counseling in your ADRC. ADRCs are encouraged to make copies of key information to give to individuals who are considering their publicly funded long-term care options.
Enrollment Counseling Videos:
- Focus on Family Care and IRIS
- Focus on Family Care, Partnership, PACE and IRIS
- Focus on Family Care, Partnership and IRIS
Coaching Tools:
- Enrollment Counseling Instructional Guide (PDF)
- Enrollment Counseling Feedback Tool (PDF)
- Disenrollment Counseling Instructional Guide (PDF)
- Disenrollment Counseling Feedback Tool (PDF)
Publications for consumers:
| TITLE | PUBLICATION DATE | AVAILABLE LANGUAGES |
|---|---|---|
| Tell Me More about Help with Communication (P-02120) (PDF) | 03/2018 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish (All languages are contained in the same PDF) |
| A Guide for People Who Are on a Waiting List for Publicly Funded Long-Term Care (P-00088) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Which Long-Term Care Program is Best for Me? Family Care, Partnership/PACE or IRIS (P-00088C) | 05/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Family Care (P-00088D) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Interdisciplinary Teams in Family Care (P-00088E) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Family Care Partnership (P-00088F) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Interdisciplinary Teams in Family Care Partnership (P-00088G) | 08/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Programs of All-Inclusive Care for the Elderly (PACE) (P-00088H) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Interdisciplinary Teams in Programs of All-Inclusive Care for the Elderly (PACE) (P-00088i) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Key Differences between Family Care, FC Partnership and PACE (P-00088J) | 09/2014 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More about Location of PACE Sites in Wisconsin (P-00088XA) | 03/2018 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Self-Directed Supports in Managed Care (P-00088L) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About IRIS (P-00088M) | 05/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Key Questions: Highlighting differences between options for self-direction in Family Care and IRIS (P-00088N) | 02/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Covered Services in Wisconsin's Long-Term Care Programs - Family Care, Partnership, PACE, IRIS and Medical ForwardHealth Card (P-00088O) | 09/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Covered Services in Wisconsin's Long-Term Care Programs - Family Care, IRIS and Medical ForwardHealth Card (P-00088OA) | 09/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Covered Services in Wisconsin's Long-Term Care Programs - Family Care, Partnership, IRIS and Medical ForwardHealth Card (P-00088OB) | 09/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Family Care Benefit Packages: Nursing Home & Non-Nursing Home Level of Care (P-00088P) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Non-Nursing Home Level of Care Benefit Options (P-00088Q) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Which Long-Term Care Program is Best for Me? Family Care or IRIS (P-00088T) | 05/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - Partnership (P-00088U) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - IRIS (Include, Respect, I Self-Direct) (P-00088V) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - IRIS-Multiple ICAs (P-00088VA) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - Family Care (P-00088W) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - PACE (Programs of All-Inclusive Care for the Elderly) (P-00088X) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Addressing My Concerns (P-00088Y) | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Key Questions: Highlighting information about cost share for enrolling Family Care or IRIS (P-00088Z) | 12/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
Last Revised: May 6, 2019
