Enrollment Counseling is an important service of the aging and disability resource center (ADRC). Resource center specialists assist individuals who are found eligible for publicly funded long-term care to select a benefit package: Family Care, Family Care Partnership (also known as Partnership), Program of All-Inclusive Care for the Elderly (also known as PACE) and IRIS.
This bulletin will provide tools and resources to support the delivery of long-term care enrollment counseling in your ADRC. ADRCs are encouraged to make copies of key information to give to individuals who are considering their publicly funded long-term care options.
Enrollment Counseling Videos:
- Focus on Family Care and IRIS
- Focus on Family Care, Partnership, PACE and IRIS
- Focus on Family Care, Partnership and IRIS
Coaching Tools:
- Enrollment Counseling Instructional Guide, P-01068 (PDF)
- Enrollment Counseling Feedback Tool, P-01068a (PDF)
- Disenrollment Counseling Instructional Guide, P-01069 (PDF)
- Disenrollment Counseling Feedback Tool, P-01069a (PDF)
| Title | Publication Date | Available Languages |
|---|---|---|
| Tell Me More about Help with Communication, P-02120 (PDF) | 03/2018 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish (All languages are contained in the same PDF) |
| Which Long-Term Care Program is Best for Me? Family Care, Partnership/PACE or IRIS, P-00088C | 05/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Family Care, P-00088D | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Interdisciplinary Teams in Family Care, P-00088E | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Family Care Partnership, P-00088F | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Interdisciplinary Teams in Family Care Partnership, P-00088G | 08/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Programs of All-Inclusive Care for the Elderly (PACE), P-00088H | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Interdisciplinary Teams in Programs of All-Inclusive Care for the Elderly (PACE), P-00088i | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Key Differences between Family Care, FC Partnership and PACE, P-00088J | 09/2014 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More about Location of PACE Sites in Wisconsin, P-00088XA | 03/2018 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Self-Directed Supports in Managed Care, P-00088L | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About IRIS, P-00088M | 05/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Key Questions: Highlighting differences between options for self-direction in Family Care and IRIS, P-00088N | 02/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Covered Services in Wisconsin's Long-Term Care Programs - Family Care, Partnership, PACE, IRIS and Medical ForwardHealth Card, P-00088O | 09/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Covered Services in Wisconsin's Long-Term Care Programs - Family Care, IRIS and Medical ForwardHealth Card, P-00088OA | 09/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Covered Services in Wisconsin's Long-Term Care Programs - Family Care, Partnership, IRIS and Medical ForwardHealth Card, P-00088OB | 09/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Family Care Benefit Packages: Nursing Home & Non-Nursing Home Level of Care, P-00088P | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Non-Nursing Home Level of Care Benefit Options, P-00088Q | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Which Long-Term Care Program is Best for Me? Family Care or IRIS, P-00088T | 05/2017 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - Partnership, P-00088U | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - IRIS-Multiple ICAs, P-00088VA | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - Family Care, P-00088W | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Next Steps - PACE (Programs of All-Inclusive Care for the Elderly), P-00088X | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Tell Me More About Addressing My Concerns, P-00088Y | 03/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
| Key Questions: Highlighting information about cost share for enrolling Family Care or IRIS, P-00088Z | 12/2016 | English, Arabic, Chinese Mandarin, Hmong, Laotian, Russian, Serbo-Croatian, Somali, Spanish |
Last Revised: August 13, 2021
