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Background Checks

Employee and contractor background checks

Entities must complete background checks for any employees and contractors meeting the definition of a "caregiver" under Wis. Stat. § 50.065(1)(ag)1. Caregiver background checks are required at the time of hire, whenever there is a change in circumstances (such as arrest, conviction, government investigation, etc.), and at least every four years thereafter.

The following resources describe the process for obtaining caregiver background checks:

Entity operator and non-client resident background checks

Entities must apply for background checks from the Division of Quality Assurance (DQA) in the following circumstances:

  • When an individual applies for regulatory approval (e.g., license, certification, registration) to operate an entity
  • When an individual intends to reside in an entity facility and is not a client
  • Within four years of the last background check or upon notification by the Department

The following resources describe the process for requesting these background checks from DQA:

Contact us

If you have questions about background checks, please email dhsdqabackgroundchecks@dhs.wisconsin.gov.

Last revised March 4, 2024