Caregiver Background Check Process

Background Check Requirements

Wis. Stat. § 50.065 requires two types of background checks:

  1. Background checks completed by entities for their employees and contractors.
  2. Background checks completed by the Division of Quality Assurance (DQA) for:
    1. Any person who has, or is seeking, a license, certification, registration, or certificate of approval issued or granted by the Department to operate an entity.
    2. A person who is a non-client resident or prospective non-client resident of an entity.

Note: The term "entity" is defined in Wis. Stat. § 50.065 and includes all DQA-regulated residential and health care providers.

Entity Employee and Contractor Background Checks

Entities must complete these background checks for any of their employees and contractors meeting the definition of a "caregiver" under Wis. Stat. § 50.065(1)(ag)1. These caregiver background checks are required at the time of hire and at least every four years thereafter.

The following resources describe the process for obtaining caregiver background checks:

More information about caregiver background checks can be found in chapters 1 & 2 of the Wisconsin Caregiver Program Manual, P-00038 (PDF).

Entity Operators and Non-Client Resident Background Checks

These background checks are completed by DQA for any person who has, or is seeking, a license, certification, registration, or certificate of approval issued or granted by the Department to operate an entity (these include license, certification, registration applicants for all DQA-regulated health and residential care providers) and for persons who are non-client residents or prospective non-client residents of an entity.

The following resources describe the process for requesting these background checks from DQA:

  • New Applicant/Non-Client Resident Background Check Process – DQA must complete a background check for persons who have, or are seeking, a license, certification, registration, or certificate of approval issued or granted by the Department to operate an entity and for any person who is a non-client resident or prospective non-client resident of an entity.

    Note: This includes existing entity operators who are seeking approval to open a new entity.

  • Renewal Process for Existing Entity Operators/Non-Client Residents – DQA must complete a background check on all existing entity operators and non-client residents every four years.

More information about background checks for entity operators and non-client residents can be found in chapter 3 of the Wisconsin Caregiver Program Manual, P-00038 (PDF).

Findings, Convictions and Limitations

Background check results must be reviewed for any offenses that may affect:

  • Eligibility for employment or contracting as a caregiver under Wis. Stat. § 50.065(1)(ag)1.
  • Residence in entity facilities as a non-client resident
  • Approval to operate an entity

See: Wisconsin Caregiver Program, Offenses Affecting Caregiver Eligibility for Chapter 50 Programs. P-00274 (PDF).

More information about findings, convictions, and limitations can be found in chapter 4 of the Wisconsin Caregiver Program Manual, P-00038 (PDF).

Contact Us

If you have questions about either background check process, please email the Office of Caregiver Quality.

Last Revised: March 22, 2021