Eligibility Management: Richland County

At the Wisconsin Department of Health Services (DHS), we are dedicated to serving people across the state. We help those who are eligible for benefits through our state and federal programs. These programs include Medicaid, BadgerCare Plus, FoodShare, and others.

We partner with county and Tribal offices across the state to help you find out if you’re eligible for our programs. This includes helping you:

  • Apply, renew, or make changes to your benefits.
  • Interview for FoodShare benefits.
  • Get answers to your questions.

Health and Human Services

Agency type: IM

Office type: Main

Address:
221 W Seminary St
Richland Center, WI 53581

Telephone: 888-794-5556

Office fax: 855-293-1822

Email: rchhs@co.richland.wi.us

Lobby hours:
Sunday: Closed
Monday: 8 a.m.–4 p.m.
Tuesday: 8 a.m.–4p.m.
Wednesday: 8 a.m.–4 p.m.
Thursday: 8 a.m.–4 p.m.
Friday: 8 a.m.–4 p.m.
Saturday: Closed

FoodShare on-demand interview hours

Call center hours:
Sunday: Closed
Monday: 8 a.m.–4 p.m.
Tuesday: 8 a.m.–4 p.m.
Wednesday: 8 a.m.–4 p.m.
Thursday: 9 a.m.–4 p.m. (2nd Thursday of the month, 9 a.m.–1 p.m.)
Friday: 8 a.m.–4 p.m.
Saturday: Closed

Call center holiday closings

County specific appointment instructions

Evening and weekend appointments may be available upon request.

Saturday and Sunday on an as-needed basis.

Customers may also contact the Capital Consortium Call Center at 888-794-5556 between 8 a.m. and 4 p.m. on weekdays.

Suspect fraud?

Reach out to the right person among our Income Maintenance Agency Fraud Contacts (PDF).

Glossary

 
Last revised June 25, 2025