Eligibility Management: Washington County

At the Wisconsin Department of Health Services (DHS), we are dedicated to serving people across the state. We help those who are eligible for benefits through our state and federal programs. These programs include Medicaid, BadgerCare Plus, FoodShare, and others.

We partner with county and tribal offices across the state to help you find out if you’re eligible for one of our programs. This includes helping you:

  • Apply, renew, or make changes to your benefits.
  • Interview for FoodShare benefits.
  • Get answers to your questions.

Below is the contact information for these and other services.

Human Services Department

Agency Type: IM

Office Type: Main

Address:
333 E Washington St Ste 3100
PO Box 2003
West Bend, WI 53095

Telephone: 888-446-1239

Office Fax: 262-335-4709

Lobby Hours:
Sunday: Closed
Monday: 8 a.m.–4:30 p.m.
Tuesday: 8 a.m.–4:30 p.m.
Wednesday: 8 a.m.–4:30 p.m.
Thursday: 8 a.m.–4:30 p.m.
Friday: 8 a.m.–4:30 p.m.
Saturday: Closed

FoodShare On-demand Interview Hours

Call Center Hours:
Sunday: Closed
Monday: 8 a.m.–4 p.m.
Tuesday: 8 a.m.–4 p.m.
Wednesday: 10 a.m.–4 p.m.
Thursday: 8 a.m.–4 p.m.
Friday: 10 a.m.–4 p.m.
Saturday: Closed


County-specific appointment instructions

No appointments are accepted outside of regular business hours listed.

Suspect fraud?

Reach out to the right person among our Income Maintenance Agency Fraud Contacts (PDF).

Glossary

 
Last revised February 9, 2024