Consumer Guide to Health Care - Facilities with Approved Dedicated Units for the Care of Traumatic Brain Injured (TBI) Persons

Traumatic Brain Injury units are regulated by the Division of Quality Assurance (DQA).  The information below identifies approved TBI units in Wisconsin and includes support and resource information.  This web page also provides information to new and existing facilities serving people with TBI.

Consumer Information:

The following is a list (alphabetized by city) of Wisconsin facilities that provide care for traumatic brain injured persons. If you have questions about any of these TBI units, please select the facility link for additional information and/or call the contact person listed for the facility.

Facility Name and Address

Capacity and Contact Information

Clearview Brain Injury Center
Clearview North Nursing Home
199 Home Road
Juneau, WI  53039
Toll free: 1-877-386-3400

Type of Program: Sub-Acute Rehabilitation
Capacity: 30 beds
Contact person: Jackie Kuhl, Admissions and Program Coordinator
Phone Number: 920-386-3577

Pathways Traumatic Brain Injury Unit
Norwood Health Center
1600 North Chestnut Avenue
Marshfield, WI  54449

Type of Program: Post Acute Rehabilitation
Capacity: 8 bed unit
Contact Person: Ashley Volousek, Social Worker
Phone Number: 715-384-2188 ext. 3236
(Norwood Health Center is owned by Wood County and operated by Wood County Human Services.)

Wellspring Rehab and Skilled Nursing Center
Dayspring Brain Injury Rehabilitation Center
9350 West Fond du Lac Avenue
Milwaukee, WI  53225

Type of Program: Post-Acute Rehabilitation
Capacity: 12 beds
Contact Person: Randy Kohl
Phone Number: 414-797-0114, Fax: 414-438-6530

Sacred Heart Rehabilitation Institute
Columbia St. Mary's Hospital Milwaukee
2301 N. Lake Dr
Milwaukee, WI  53211

Type of Program: Brain Injury and Coma Recovery
Capacity: 15 beds
Contact persons: Sue Skiba CRRN, or Linda Kroll
Sacred Heart Admissions
Phone Number: 414-298-6750

Lakeview Neuro-Behavioral Program
Lakeview Hospital Rehabilitation Center
1701 Sharp Road
Waterford, WI  53185

Type of Program: Coma Recovery Program & Neurobehavioral Program
Capacity: 10 beds
Contact person: Natalie Taylor, Admissions
Toll free: 1-800-473-4221

Support and Resources for Individuals with Traumatic Brain Injury:

These references are not inclusive but may provide you with information and resources you may be seeking.

Brain Injury Alliance of Wisconsin (BIAW) provides practical approaches to dealing with emotional and social issues during recovery from brain injury:

Brain Injury Association of America (BIAA) is a nationwide network to advance brain injury prevention, research, treatment and education and to improve the quality of life for all people affected by brain injury: 

Brain Injury Recovery Network provides advice for brain injury survivors and families:

Brain Injury Resource Center of Wisconsin (BIRCofWI) offers assistance and provides resources to people in Wisconsin who are living with the consequences of brain injury:

Caring Bridge connects people experiencing a health challenge with family and friends for support:

Centers for Disease Control and Prevention (CDC) provides guidance and recommendations:

Make The Connection connects Veterans, their friends, and family members with information and resources:

Consumer Programs:

Please contact your county for information or contact the person identified in the Area Administration - County/Tribe Assignments.

To apply for healthcare through the Marketplace, go to or call 1-800-318-2596 or 1-855-889-4325 (TTY).

  • Family Care. The "Family Care" program, gradually being expanded to all WI counties, will replace the Brain Injury Waiver (BI-W). The county Support and Service Coordinator or Family Care intake staff or care manager will assist with applying for Family Care if the county has started that program. In counties where this is operational, the entitlement to benefits includes any individual who is disabled enough to qualify for institutional care or is less disabled but is eligible for Medicaid, plus everyone who needs protective services. It includes such things as therapy and other services and supports. Contact your county long-term care coordinator for more information.
  • Katie Beckett Program is a special eligibility process that allows certain children, under the age of 19, with long term disabilities or complex medical needs, living at home with their families, to obtain a Wisconsin Medicaid card.
  • Community Integration Program (CIP)

CIP 1A is a Medicaid home and community based waiver which combines federal and state Medicaid and serves adults with developmental disabilities who have relocated from one of the state centers.

CIP 1B is a Medicaid home and community based waiver which combines federal and state Medicaid and serves adults with developmental disabilities who have relocated or are diverted from a nursing home.

CIP II is a Medicaid home and community based waiver which combines federal and state Medicaid and serves adults with physical disabilities and elderly individuals who have relocated or are diverted from a nursing home. CIP II includes the Community Relocation Initiative (CRI) which includes current relocations from nursing homes.

  • Community Options Program (COP) will pay for such things as room and board, which is not covered under Medicaid.
  • Community Options Program Waiver (COP W) is federal Medicaid money with State General Program Revenue (GPR) money and is designed for people who are elderly or physically disabled. It provides supports in homes and other community settings and it is designed for people who are elderly, mentally ill or physically and/or developmentally disabled. It includes people who do not qualify for Medicaid or a waiver.
  • Brain Injury Waiver (BI-W). This program is being phased out. It provides home and community-based services for people who need significant support. The person must be eligible for Medicaid, be receiving or eligible to receive post-acute rehabilitation services in one of the approved programs listed above. The person must have as a result of the TBI, significant physical, cognitive, emotional and/or behavioral impairments. Applications for the BI-W are done by county intake staff or support and service coordinators. Call the intake number or long term support coordinator for applicant's county of residence to ask for help applying for the BI-W. To apply for the BI-W, contact the county in which the applicant lives and ask for help. County human service agencies can also provide advice and assistance with obtaining Medicaid, Social Security, housing, food stamps, guardianship, rep payee, and other services. For further information about the BI-W, please contact Camille Rodriguez, 608-266-9366 or contact the Brain Injury Association of Wisconsin (see above): The HELPLINE phone number for the Brain Injury Association of Wisconsin is: 1-800-882-9282.

Since federal funding is not readily available at this time, there may be waiting lists for these primary funding sources. The following website will give additional information to the above programs:

Facility/Provider Information:

The information below should be followed for facilities wanting to: start a new Traumatic Brain Injury unit, expand or decrease beds in a current unit, or close a Traumatic Brain Injury unit.

A letter of intent must be sent to:

Division of Quality Assurance
Attention: Nikki Andrews
1 West Wilson St, Room 450
Madison, WI 53701

The letter must contain all of the following:

  • Defining the specific changes the facility (floor plan) is proposing to implement on the Traumatic Brain Injury unit. (Additionally, a letter from the DQA Office of Plan Review and Inspection indicating approval of the new unit's construction plan, if applicable.)
  • Clearly stated intention or rationale for the change of a TBI unit.
  • Where "beds" will be coming from or going to within the corporation pursuant to DHS 122.
  • Estimated date the facility was intending to implement their requested changes.
  • Mission Statement and Unit Goals including length of program.
  • Advisory committee or method of oversight.
  • On-call consultants: list who and their area of responsibility or position.
  • Unit or Care Coordinator name and credentials.
  • Current Standards of Practice used for development of policies and procedures.
  • Integration program back to the community.
  • Equipment: supportive supplies, etc.
  • Electrical equipment, alternative sources.
  • Plan for integration program back to the community (if applicable).

The facility will send a second packet for review within 15 days following the initial letter of intent to the DQA contact including:

  • Staffing forms for each shift:

Registered Nurse:
F62023 (Word, 171 KB), F62025 (Word, 171 KB), F62027 (Word, 171 KB)

Licensed Practical Nurse:
F62164 (Word, 171 KB), F62165 (Word, 171 KB) (Word, 171 KB), F62166 (Word, 171 KB)

Nurse Aide:
F62024 (PDF, XX KB), F62026 (Word, 171 KB), F62028 (Word, 171 KB)

Other Direct Care Nurse Aide (used for therapy staff):
F62440 (Word, 171 KB), F62441 (Word, 171 KB), F62442 (Word, 171 KB)

  • Verification of background checks for newly hired staff working on the TBI unit, i.e. Integrated Background Information System (IBIS), Department of Justice (DOJ), Background Information Disclosure (BID) and Out-of-State and/or Military discharge papers.
  • Policies and procedures for infection control (current TBI units to send a line list for staff and residents with infections for the last two months).
  • Disaster plan.
  • Completed pre-admission functional test(s), i.e. Functional Independence Measure.
  • History and Physical information including computed tomography (CT) reports.
  • Contracts for supplies, if any .
  • All policies pertaining to TBI patients including the continuing stay requirements.
  • Medical Director's name and credentials along with a statement of agreement for responsibility for the patients of the TBI unit.
  • All contracted services for TBI residents, i.e. activities, therapies, sheltered work, etc.
    Policies or Plan of Care for residents as it pertains to respiratory therapy, activities, physical and occupational therapy, and discharge planning.
  • Copy of the resident requirements and admission packet.
  • Staff (TBI unit) training records including certificates and licenses.
  • List of facility staff name(s) and contact number(s) for any questions or needed information for DQA personnel.
  • Quality Improvement Program Policy (current approved units to send a list of projects identified in last quarter and brief synopsis of plan to address identified QI issue(s).

Materials submitted will be reviewed in a timely matter and a letter of acceptance or denial will be sent at least 7 days prior to the anticipated opening of the TBI unit. The facility will notify the DQA, Nikki Andrews at 608-267-3745 when the unit has become operational and has at least 1 resident/client in the unit. Within 10 working days an on-site survey will be conducted to verify the safety and welfare of resident/client(s).

If you need additional information email Nikki Andrews.

Last Revised: July 1, 2016