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Department of Health Services Hotlines

Type of hotlinePhone numberHours of operation
Addiction Recovery Helpline21124 hours a day, seven days per week
AIDS Hotline – Milwaukee414-273-243724 hours a day, seven days per week
AIDS Hotline – Statewide800-334-243724 hours a day, seven days per week
BadgerCare Plus Member Services (voice/TDD)800-362-3002Monday–Friday, 8 a.m.–6 p.m.
Complaint Filing – Health Care Facilities800-642-655224 hours a day, seven days per week (leave message)
COVID-19 Telehealth (Sign up for an appointment if you've tested positive for COVID-19)833-273-6330Seven days a week, 8 a.m.–8 p.m.
Disability Determination800-423-1938Monday–Friday, 7:45 a.m.–4:30 p.m.
ForwardHealth Managed Care Contract Monitors/Ombuds800-760-0001Monday–Friday, 8 a.m.–4:30 p.m.
Member Services (voice/TTY)800-362-3002Monday–Friday, 8 a.m.–6 p.m.
Nurse Aide Registry (Headmaster)888-401-0465Monday–Friday, 7 a.m.–7 p.m.
Nurse Aide Testing Services (Headmaster)888-401-0462Monday–Friday, 7 a.m.–7 p.m.
Nurse Aide Training608-261-9315Monday–Friday, 8 a.m.–4:30 p.m.
Poison Control Hotline800-222-122224 hours a day, seven days per week
Radon Hotline888-LOW RADON24 hours a day, seven days per week (leave message)
SeniorCare Member Services800-657-2038Monday–Friday, 8 a.m.–6 p.m.
Suicide & Crisis Lifeline/Wisconsin Lifeline98824 hours a day, seven days per week
Tobacco Quit Line800-QUIT NOW24 hours a day, seven days per week
UpliftWI (Peer support for mental health and substance use concerns)534-202-5438Seven days per week, 12 p.m.–12 a.m.
Well Badger Maternal and Child Health and First Step Resource line800-642-7837Monday–Friday, 7 a.m.–6 p.m.
Wisconsin Wayfinder877-947-2929Monday–Friday, 7 a.m.–6 p.m. (leave message)

If you are seeking help with services that are not listed above, dial 211. This is a free service that links people to information about local resources, from both government and nonprofit organizations.

Last revised December 1, 2023