ICA Toolkit for Adult Long-Term Care Provider Enrollment

All providers of home and community-based services under an adult long-term care (LTC) waiver program needed to submit an application to enroll or revalidate with Wisconsin Medicaid through the ForwardHealth Portal by December 31, 2025. Those who choose not to apply will not get reimbursed by Wisconsin Medicaid for dates of service on and after April 1, 2026.

Providers who want to keep delivering home and community-based services under one of Wisconsin adult long-term care programs can still apply, but they must apply now. Their application must be approved and services must be authorized before they can be paid by Wisconsin Medicaid. This can take several weeks. They may see a lapse in payment if their application is not approved by March 31, 2026.

IRIS consultant agencies (ICAs) and IRIS consultants are key partners to communicate this requirement with IRIS participants so they are empowered to talk with their providers about it.

We need your help. IRIS consultants are required to talk with IRIS participants about this requirement during their in-person visits. You must use the following resources to talk with participants and give them materials to share with their providers.

Enrollment progress tracker

Partners across Wisconsin are working together to help ensure all adult LTC waiver services providers start their enrollment right away. DHS is sharing enrollment progress so everyone knows how close to 100% enrollment the state is. Numbers are updated monthly.

 Providers already enrolled: 7,635
 Providers not yet enrolled: 2,365 (estimated)
 Total providers expected to enroll: 10,000 (estimated)

LTCPM Enrollment Progress Tracker: 76% of goal, 7,635 providers enrolled, estimated 2,365 providers not enrolled

 Materials you're required to share

How to use it

  • Add a link to it on your website
  • Share it in an email or newsletter
  • Give printed copies of it to IRIS participants during in-person visits

Get the provider flyer

Adult Long-Term Care Provider Enrollment Flyer Cover Preview

Download the provider flyer (PDF)

How to use it

  • Add a link to it on your website
  • Share it in an email or newsletter
  • Give printed copies of it to IRIS participants during in-person visits

Get the provider enrollment checklist

Adult Long-Term Care Provider Enrollment Checklist Cover Preview

Download the provider enrollment checklist (PDF)

How to use it

  • Add a link to it on your website
  • Share it in an email or newsletter
  • Give printed copies of it to IRIS participants during in-person visits

Get the EVV provider revalidation checklist

Adult Long-Term Care EVV Revalidation Checklist Cover Preview

Download the EVV provider revalidation checklist (PDF)

How to use it

Place prominently on provider-focused pages on your website.

Get the banner message

Copy and paste the content below, and customize anything in [brackets]:

Short banner message

 Apply with Medicaid by December 31. All providers of Medicaid waiver authorized services must submit an application to enroll or revalidate using the ForwardHealth Portal immediately. This will allow you to get paid for dates of service on and after April 1, 2026. Get started: forwardhealth.wi.gov/WIPortal/cms/public/ltc/provider_enrollment.htm

Long banner message

 Apply with Medicaid by December 31. All providers of Medicaid waiver authorized services must submit an application to enroll or revalidate using the ForwardHealth Portal immediately. This will allow you to get paid for dates of service on and after April 1, 2026. If you don’t apply, your contract with [us / the IRIS participants you work with] will end, and you will lose business from people covered by Medicaid. Some providers may have to enroll for each location where they provide services.

Get started and find help: forwardhealth.wi.gov/WIPortal/cms/public/ltc/provider_enrollment.htm

How to use it

Use during your conversation with IRIS participants to explain the new enrollment process

Get the ICA talking points

Cover Preview of ICA Talking Points for Adult Long-Term Care Provider Enrollment

Download the ICA talking points (PDF)

How to use it

  • Add a link to it on your website
  • Share it in an email or newsletter
  • Give printed copies of it to IRIS participants during in-person visits

Get the IRIS tip sheet

Cover Preview of IRIS Participant Tip Sheet for Adult Long-Term Care Provider Enrollment

Download the IRIS tip sheet (PDF)

How to use it

  • Add a link to it on your website
  • Share it in an email or newsletter
  • Give printed copies of it to IRIS participants during in-person visits

Get the IRIS participant talking points

Cover Preview of IRIS Participant Talking Points for Adult Long-Term Care Provider Enrollment

Download the IRIS participant talking points (PDF)

How to use them

  • Share on social media
  • Include in emails and newsletters
  • Add to webpages

Get the digital display graphics

How to use it

  • Share on social media
  • Embed or link on webpages

Get the informational video

Please do not download and save the materials in the table above. Make sure to access these materials using the links above each time you want to use them! DHS will refresh the content throughout the year, so providers are always seeing something new and fresh.

If you have questions or feedback, email us at LTCProviderEnrollment@wisconsin.gov. We also encourage you to sign up for the Adult LTC Waiver Provider email list to get news and resources.

Glossary

 
Last revised January 8, 2026