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Medicaid: Non-Emergency Medical Transportation Partner Resources

We want to keep our partners up to date about non-emergency medical transportation (NEMT). You can use the resources on this page to learn more about the NEMT benefit. You can also share information with members you serve.

If you or your members have questions, email us at

Background on the Veyo transition

On Nov. 1, 2021, we contracted with a company called Veyo to provide NEMT services. Here are some resources to help you understand what changed:


 Recent emails

 Member fact sheets

If you’d like a free, printed copy of any of these fact sheets, fill out a Forms/Publications Order form, F-80025A and email it as an attachment to You should receive your printed copies in two to four weeks.

Last revised March 21, 2023