Community Recovery Services: Information for Participants

The information on this page is for people interested in receiving Community Recovery Services (CRS), people currently enrolled in CRS, and their family and friends. 

Eligibility

CRS is for people who:

  • Have been diagnosed with a mood disorder, schizophrenia, or another psychotic disorder.
  • Have a functional need for community help.

Most CRS supports are for adults and teens, not children.

Provided supports

CRS includes three supports.

Community living supportive services

Activities meant to help a person succeed at community living. Examples include:

  • Access to community resources
  • House cleaning
  • Meal planning and cooking
  • Medicine reminders
  • Help with watching medicine side effects
  • Money management
  • Personal hygiene
  • Shopping
  • Social and fun activities
  • Skill development
    • Crisis coping
    • Emotional regulation
    • Interpersonal
    • Parenting
    • Recovery management
  • Transportation

Peer support services

Activities that include help from people who’ve lived with a mental illness. These peers are trained to support others in their journey to recovery.

Supported employment services

Activities that help with getting and keeping a good job. Learn more about Individual Placement and Support.

Enrollment

The following counties offer CRS. 

If your county is listed, use this directory to contact your county agency to learn more about the steps to enroll in CRS.

  • Buffalo County
  • Chippewa County
  • Clark County
  • Dane County
  • Eau Claire County
  • Forest County
  • Jefferson County
  • Juneau County
  • La Crosse County
  • Oneida County
  • Pierce County
  • Sheboygan County
  • Vilas County
  • Waukesha County

Participant rights

The Client Rights Office protects the rights of people who get CSP services.

To contact the Client Rights Office by email, send a message to: DHSDCTSCRO@dhs.wisconsin.gov.

To contact the Client Rights Office by mail, send a letter to:

Wisconsin Department of Health Services
Client Rights Office
PO Box 7851
Madison, WI 53707-7851


Send CRS questions or concerns to DHSDCTSCRS@dhs.wisconsin.gov

Glossary

 
Last revised February 5, 2026