Resident Relocation Manual

The Department of Health Services has revised and updated its Wisconsin Statutes, Chapter 50 Resident Relocation Manual (PDF, 363 KB, 146 pages). Under Wisconsin law, facilities relocating 5 or more residents must file a Resident Relocation Plan with the Division of Long Term Care. A facility must not begin discharge planning for any of its residents until the Division of Long Term Care has approved the facility's Resident Relocation Plan.

Nursing Homes, Facilities Serving People with Developmental Disabilities (FDD) or Community Based Residential Facilities (CBRF) considering relocation of 5 or more residents, through downsizing or closure, are strongly encouraged to contact Betsy Van Heesch at the Division of Long Term Care for consultation regarding the resident relocation process: 608-266-5629.

Manual Revisions

The Department's Resident Relocation Manual now incorporates information about the Family Care and IRIS programs and about Aging and Disability Resource Centers (ADRC) and Managed Care Organizations (MCO) that now come into effect when residents relocate from residential facilities. Additional technical assistance and training materials for sending facilities and for receiving entities have also been added, especially those related to addressing Relocation Stress Syndrome.

Centers for Medicare & Medicaid Services 

S&C: 11-18-NH: Final Rule for Skilled Nursing Facilities (SNF) and Nursing Facilities (NF) “Notification of Facility Closure Centers for Medicare & Medicaid Services (CMS)-3230-IFC”


If you have any questions, please contact the Betsy Van Heesch at the telephone number or email listed below.

Betsy Van Heesch
Department of Health Services
Division of Long Term Care
Bureau of Managed Care
1 West Wilson Street, Room 518
Madison, WI 53703
(608) 266-5629
Betsy Van Heesch

Last Revised: July 1, 2015