Office for Resource Center Development (ORCD) Staff Directory

Bureau of Aging and Disability Resources Main Office

ADRC Applications, Complaints, Waivers, and General Questions:

ADRC / Aging Fiscal Questions:

ADRC / Aging System Access Forms and WellSky Issues:

Leadership and Operations Team

Staff Phone Work Days Program Area
Thomas Balsley 608-266-7872 M-F Office Director
Phoebe Hefko 608-267-3201 M-F Program and Policy Supervisor
Rebecca Wetter 608-267-9582 M-F Quality Team Supervisor
Melissa Oleson 608-266-8126 M-F Financial Manager, Contracts, Budget, Cost Model and Federal Claiming
Kathleen Steele 608-266-2536 M-F Office Operations Associate


Program and Policy Team

Staff Phone Work Days Program Area
Tiffanie Clark 608-266-8567 M-F Sharepoint, SAMS, Data Analysis
Douglas Holmes 608-261-5989 M-F WellSky Benefit Specialist and ADRC Training
Christine See 608-575-6480 M-F Information & Assistance, Options Counseling, Enrollment Counseling, Client Tracking System, IRIS Liaison
Jennifer Speckien 715-210-1531 M-F Policy Analyst, Policy Development, Contract Requirements, Governance
Cheri Stoffel 608-709-6069 M-F Disability Benefit Specialist Program


Quality Team

Staff Phone Work Days Program Area
Diana Adamski 608-234-1370 M-Th Regional Quality Specialist for Buffalo, Crawford, Jackson, Juneau, La Crosse, Monroe, Pepin, Pierce, Richland, Sauk, Trempealeau, Vernon and Ho-Chunk Tribal ADRS
Emily Gilbertson 715-210-1865 M-F Functional Screen Quality, Regional Quality Specialist for Ashland, Bayfield, Clark, Iron, Langlade, Lincoln, Marathon, Oneida, Price, Sawyer, Vilas, Wood and Lac Du Flambeau (GLITC) Tribal ADRS
Rhonda Lechner 608-296-3296 M-Th Regional Quality Specialist for Adams, Calumet, Grant, Green, Green Lake, Iowa, Lafayette, Marquette, Outagamie, Portage, Waupaca, Waushara, and Winnebago
Sherry Schuelke 715-921-9108

Fri - a.m. only

Regional Quality Specialist for Brown, Door, Florence, Forest, Kewaunee, Manitowoc, Marinette, Menominee, Oconto, Shawano, Taylor, Sokaogon, Oneida, and Menominee Tribes; ORCD Tribal Liaison
Pam Steinmetz 715-210-2470
M-F Regional Quality Specialist for Barron, Burnett, Chippewa, Douglas, Dunn, Eau Claire, Polk, Rusk, St. Croix, Washburn, Bad River, Lac Courte Oreilles, and Red Cliff Tribe
Sara Truse 920-638-8015 M-F Regional Quality Specialist for Dodge, Fond du Lac, Milwaukee ARC, Milwaukee DRC, Ozaukee, Sheboygan, and Washington
Timothy Wellens 608-266-5641 M-F Regional Quality Specialist for Columbia, Dane, Jefferson, Kenosha, Racine, Rock, Walworth, and Waukesha
Last Revised: September 21, 2021