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Office for Resource Center Development (ORCD) Staff Directory

Bureau of Aging and Disability Resources main office


ADRC applications, complaints, waivers, and general questions

ADRC/Aging fiscal questions

ADRC/Aging system access forms and WellSky issues

ADRC/Time and Task questions


Independent Living Support Pilot (ILSP) program questions

Leadership and Operations Team

Staff Phone Work Days Program Area
Vacant   M–F Office Director
Phoebe Hefko 608-267-3201 M–F Program and Policy Unit Supervisor
Rachel Kaehny-Frank 608-261-9327 M–F Quality Assurance and Support Unit Supervisor
April Little 608-215-7752 M–F Financial Manager, Contracts, Budget, Cost Model, and Federal Claiming
Josh Bachert 608-250-9028 M–F ARPA Funds Financial Manager
Vacant   M–F Operations Program Associate


Program and policy

Staff Phone Work Days Program Area
Andrea Garr 414-335-2541 M–F Dementia Care Specialist Program
Michelle Grochocinski 608-295-2503 M–F Elder Benefit Specialist Program; State Health Insurance Assistance Program (SHIP)
Douglas Holmes 608-261-5989 M–F WellSky for Benefit Specialists and ADRC Training
Emma Klein 608-261-9434 M–F Information Systems (IS) Business Automation Specialist
Alison Molitor 608-225-7786 M–F ADRC COVID-19 Response and Recovery Activities and ADRC Modernization
Rachel Puda 608-267-5001 M–F Independent Living Support Pilot (ILSP) Program
Christine See 608-575-6480 M–F ADRC Specialist Program Manager (includes Information and Assistance, Options Counseling, Enrollment Counseling functions), Client Tracking System, IRIS Liaison
Vacant   M–F Policy Analyst, Policy Development, Contract Requirements, Governance
Cheri Stoffel 608-709-6069 M–F Disability Benefit Specialist Program
Juanita Thompson 715-701-3677 M–F Tribal Aging and Disability Resource Specialist (ADRS) Program Coordinator: Red Cliff, Bad River, Lac Courte Oreilles, Lac du Flambeau, Great Lakes Inter-Tribal Council (GLITC), St. Croix, Forest County Potawatomi, Sokaogon/Mole Lake, Stockbridge-Munsee, Menominee, Ho-Chunk, Oneida
Vacant     Social Isolation and Loneliness Program Coordinator



Staff Phone Work Days Program Area
Diana Adamski 608-234-1370 M–Th Regional Quality Specialist for Buffalo, Crawford, Jackson, Juneau, La Crosse, Monroe, Pepin, Pierce, Richland, Sauk, Trempealeau, and Vernon
Laura Compton 715-413-1540 M–F Regional Quality Specialist for Ashland, Bayfield, Burnett, Douglas, Iron, Oneida, Polk, Price, Sawyer, Vilas, and Washburn
Emily Gilbertson 715-210-1865 M–F Regional Quality Specialist for Barron, Chippewa, Clark, Dunn, Eau Claire, Langlade, Lincoln, Marathon, Rusk, St. Croix, and Wood
Rhonda Lechner 608-296-3296 M–Th Regional Quality Specialist for Adams, Calumet, Grant, Green, Green Lake, Iowa, Lafayette, Marquette, Outagamie, Portage, Waupaca, Waushara, and Winnebago
Sherry Schuelke 715-921-9108

Friday a.m. only

Regional Quality Specialist for Brown, Door, Florence, Forest, Kewaunee, Manitowoc, Marinette, Menominee, Oconto, Shawano, and Taylor
Sara Truse 920-638-8015 M–F Regional Quality Specialist for Dodge, Fond du Lac, Milwaukee, Ozaukee, Sheboygan, and Washington
Timothy Wellens 608-266-5641 M–F Regional Quality Specialist for Columbia, Dane, Jefferson, Kenosha, Racine, Rock, Walworth, and Waukesha
Last revised August 29, 2023