Office for Resource Center Development (ORCD) Staff Directory

General information

Bureau of Aging and Disability Resources main office: 608-266-2536

ADRC applications, complaints, waivers, and general questions
DHSRCteam@dhs.wisconsin.gov

ADRC and aging program fiscal questions
DHSBADRFiscal@dhs.wisconsin.gov

ADRC and aging information technology systems access issues
DHSBADRtech@dhs.wisconsin.gov

ADRC time and task (T&T) reporting
DHSBADRTime&Task@dhs.wisconsin.gov

Dementia care specialist (DCS) program
DHSBADRDCS@dhs.wisconsin.gov

Independent Living Support Pilot (ILSP) program
DHSDMSILSP@dhs.wisconsin.gov

Leadership and operations team

John Grothjan
Raymond.Grothjan@dhs.wisconsin.gov
Office Director
608-266-8839

Phoebe Hefko
Phoebe.Hefko@dhs.wisconsin.gov
Program and Policy Unit Supervisor
608-267-3201

Rachel Kaehny-Frank
RachelV.KaehnyFrank@dhs.wisconsin.gov
Quality Assurance and Support Unit Supervisor
608-261-9327

April Little
AprilA.Little@dhs.wisconsin.gov
Financial Manager, Contracts, Budget, Cost Model, and Federal Claiming
608-215-7752

Program and policy unit

Vaughn Brandt
EricV.Brandt@dhs.wisconsin.gov
Policy Analyst, Policy Development, Contract Requirements, Governance
608-266-0355

Roby Fuller
Roby.Fuller@dhs.wisconsin.gov
Aging and Disability Resources Program Manager (includes Information and Assistance, Options Counseling, Enrollment Counseling functions)
608-266-8977

Andrea Garr
Andrea.Garr@dhs.wisconsin.gov
Dementia Care Specialist Program
414-335-2541

Michelle Grochocinski
Michelle.Grochocinski@dhs.wisconsin.gov
Elder Benefit Specialist Program
Older Americans Act Legal Assistance Developer
State Health Insurance Assistance Program (SHIP) Co-Director
608-295-2503

Emma Klein
Emma.Klein@dhs.wisconsin.gov
Information Systems (IS) Business Automation Specialist
608-261-9434

Jenny Staebell
Jennifer.Staebell@dhs.wisconsin.gov
Outreach Program Coordinator
608-266-8959

Cheri Stoffel
Cheri.Stoffel@dhs.wisconsin.gov
Disability Benefit Specialist Program
608-709-6069

Pamela Watson
Pamela.Watson@dhs.wisconsin.gov
SHIP and MIPPA Grants Manager
State Health Insurance Assistance Program (SHIP) Co-Director
414-758-1282

Quality assurance and support unit

Diana Adamski
Diana.Adamski@dhs.wisconsin.gov
Regional quality specialist for Buffalo, Crawford, Grant, Green, Iowa, Jackson, Juneau, La Crosse, Lafayette, Monroe, Pepin, Pierce, Richland, Trempealeau, and Vernon counties
608-234-1370

Laura Compton
Laura.Compton@dhs.wisconsin.gov
Regional quality specialist for Ashland, Bayfield, Burnett, Douglas, Florence, Forest, Iron, Oneida, Polk, Price, Sawyer, Vilas, and Washburn counties
715-413-1540

Emily Gilbertson
Emily.Gilbertson@dhs.wisconsin.gov
Regional quality specialist for Barron, Chippewa, Clark, Dunn, Eau Claire, Langlade, Lincoln, Marathon, Rusk, St. Croix, Taylor, and Wood counties
715-210-1865

Valerie Hiltbrand
ValerieK.Hiltbrand@dhs.wisconsin.gov
Regional quality specialist for Adams, Columbia, Green Lake, Marquette, Portage, Sauk, Waushara, and Winnebago counties
608-622-3773

Megan Hintz
MeganL.Hintz@dhs.wisconsin.gov
Regional quality specialist for Brown, Calumet, Door, Kewaunee, Manitowoc, Marinette, Menominee, Oconto, Outagamie, Shawano, and Waupaca Counties
608-622-2126

Rosalie Gokee
RosalieS.Gokee@dhs.wisconsin.gov
Tribal Programs Quality Specialist
608-264-9896

Sara Truse
Sara.Truse@dhs.wisconsin.gov
Regional Quality Specialist for Dodge, Fond du Lac, Milwaukee, Ozaukee, Sheboygan, and Washington counties
920-638-8015

Timothy Wellens
Timothy.Wellens@dhs.wisconsin.gov
Regional Quality Specialist for Dane, Jefferson, Kenosha, Racine, Rock, Walworth, and Waukesha counties
608-266-5641

Glossary

 
Last revised June 16, 2026