Elder Benefit Specialists

Trusted. Confidential. Free.
Expert advice for adults age 60 and older.

What do elder benefit specialists do?

Elder benefit specialists help older adults understand, get, and keep public and private benefits, including health care and programs that help save money.

Elder benefit specialists can also help solve problems and assist with legal issues like eviction, appeals, and debt collection.

Get help with:

  • Health insurance, including Medicare, Medicaid, SeniorCare, and other programs that help cover health care costs.
  • Income, including Social Security Retirement and Disability, Supplemental Security Income (SSI), and debt collection.
  • Housing and utilities, including shutoffs, evictions, tenant rights, and financial assistance programs.
  • Expenses, including FoodShare, internet, and phone bills.
  • And more! See examples of the ways benefit specialists can help you.

It's free!

All elder benefit specialist services are free. Benefit specialists don’t sell anything and aren’t paid by any companies. Their only aim is to help you identify and apply for programs and health care that will best meet your needs.

All elder benefit specialists are trained State Health Insurance Assistance Program (SHIP) counselors.

Who can see an elder benefit specialist?

You can get free and confidential help from an elder benefit specialist if you:

  • Are age 60 or older.
  • Live in Wisconsin.

With your permission, family, friends, and caregivers can also talk to your benefit specialist.

Adults under age 60 who have a disability can see a disability benefit specialist.

Find your local specialist.

Find a benefits specialist in your county or tribe.

If you are Deaf, hard of hearing, or Deaf-Blind and need help with your benefits, you can contact the Deaf disability benefit specialist at the Office for the Deaf and Hard of Hearing.

Program materials

EBS program brochures, P-20611B are available in multiple languages.

Last Revised: June 27, 2022