CCS: Consumers

Comprehensive Community Services (CCS) is a program available to people of all ages living with a mental illness, substance use disorder, or dual diagnosis. Each individual's experience with CCS is unique.

Enrollment criteria

CCS is available to all residents of counties and tribes providing CCS programming. The county-based or tribal-based provider use a screening tool developed by the Department of Health Services to determine if an individual is eligible for CCS. This screen assesses the level of need for potential CCS members. After completing the screen, information describing diagnoses, risk factors, daily living skills, and substance use is recorded in an online program which uses a formula to determine an individual's level of need. Individuals with the appropriate level of need may enroll in CCS. 

The Mental Health/AODA Functional Screen is for adults. The Functional Eligibility Screen for Children's Long-Term Support Programs is for children.

This screening process is repeated annually by providers to assess the individual's progress in treatment.

Enrollment process

CCS programming is delivered by county-based or tribal-based organizations. Contact your county or tribe to learn about the enrollment process.

Find a program

CCS is available in the following counties. Find contact information for your county agency


  • Adams
  • Ashland
  • Barron
  • Bayfield
  • Brown
  • Buffalo
  • Burnett
  • Calumet
  • Chippewa
  • Clark
  • Columbia
  • Crawford
  • Dane
  • Dodge
  • Door
  • Dunn
  • Eau Claire
  • Fond du Lac
  • Forest
  • Green
  • Grant
  • Green Lake
  • Iowa
  • Iron
  • Jackson
  • Jefferson
  • Juneau
  • Kenosha
  • Kewaunee
  • La Crosse
  • Lafayette
  • Langlade
  • Lincoln
  • Manitowoc
  • Marathon
  • Marinette
  • Marquette
  • Milwaukee
  • Menominee
  • Monroe
  • Oconto
  • Oneida
  • Outagamie
  • Ozaukee
  • Pepin
  • Pierce
  • Polk
  • Portage
  • Price
  • Racine
  • Richland
  • Rock
  • Rusk
  • St. Croix
  • Sauk
  • Sawyer
  • Shawano
  • Sheboygan
  • Taylor
  • Trempealeau
  • Vernon
  • Vilas
  • Walworth
  • Washburn
  • Washington
  • Waukesha
  • Waupaca
  • Waushara
  • Winnebago
  • Wood

Tribal nations

CCS is available in the following tribal nations.

  • Lac Courte Oreilles Band of Lake Superior Chippewa Indians
  • Lac du Flambeau Band of Lake Superior Chippewa Indians
  • Red Cliff Band of Lake Superior Chippewa Indians

Supports offered

CCS is built around proven treatment and support methods. The programs offered through CCS are designed to promote and support recovery by stabilizing and addressing an individual's critical mental health and substance use concerns, including an individual's ability to self-manage their physical and social health; and an individual's ability to meet their basic needs, including housing, education, and employment skills.

In CCS, the individual takes control of their treatment and recovery. Programming is provided by a variety of people and may include:

  • Screening and assessment
  • Service planning
  • Service facilitation
  • Diagnostic evaluations
  • Medication management
  • Physical health monitoring
  • Peer support 
  • Individual skill development and enhancement
  • Employment-related skill training
  • Individual and/or family psychoeducation
  • Wellness management and recovery
  • Psychotherapy
  • Substance use treatment

People enrolled in CCS work with a dedicated team to decide which programs and supports will assist the individual to reach their recovery goals.​

Client rights

There are rules to ensure patient rights are protected. The Client Rights Office is responsible for the oversight of patient rights for individuals receiving services for mental illness or substance use in Wisconsin.

Last Revised: April 22, 2022