CCS: Providers

The Department of Health Services (DHS) offers technical assistance and support to providers of the Comprehensive Community Services (CCS) program. Three DHS divisions and one office have oversight of the CCS program.

Administrative codes

Certification application

Before applying for certification, perspective regions should submit Request for Approval: Comprehensive Community Services (CCS) Regional Service Model, F-00944, to the Division of Care and Treatment Services.

A county or tribe seeking to operate a certified Comprehensive Community Services (CCS) must apply for certification on an application provided by DHS. Application materials are provided through the Division of Quality Assurance.

Client rights information

The DHS Client Rights Office offers training and other resources to educate providers on the rights of individuals receiving treatment for mental health and/or substance use.

Correcting files

Please review this list of suggestions from DHS regarding how to correct CCS documentation when a discrepancy has occurred or when a document has not been completed within the timeframes specified by CCS rules and regulations.

Data reporting - PPS

Frequently asked questions

County and tribal staff who have questions regarding Comprehensive Community Services (CCS) may submit their questions by email to DHS DCTS CCS Support.

The Western Region and Recovery Wellness Consortium submitted 16 questions to DCTS in February 2017. View the questions and the answers provided by DCTS staff (PDF).

Functional screen information

Guidance for tribes

In the past, tribal providers who chose to participate in the CCS Program have been required to submit an annual CCS cost report in order to receive their annual cost settlement payment. All tribes are also Federally Qualified Health Centers (FQHC) and are also required to submit annual cost reports as an FQHC. The annual cost reports for each program are used to ensure that 100 percent of the cost for providing services is reimbursed to the tribe.

In order to simplify the annual process, tribes may dispense with the annual CCS report and simply include CCS costs on their FQHC report. Interim claims for CCS should continue to be billed under procedure codes H2017 and 99199. These claims will be paid at the interim State rate as they are today. The program should continue to follow all requirements as specified in ForwardHealth Update No. 2014-42.

Medicaid information


Satisfaction survey materials

All CCS programs are expected "to assess consumer satisfaction and progress toward desired outcomes." To meet this requirement, DHS is providing CCS service providers with surveys to administer to the families, youth, and adults in their programs.

User's Guide for the MHSIP and ROSI Surveys, P-00887 (PDF)

CCS satisfaction surveys

These surveys are available in English, Spanish, and Hmong.

Data entry and reporting workbooks

Sample cover letters

Statewide meetings

Twice a year, DHS hosts a business and networking meeting for all stakeholders in the CCS Program. Materials from past meetings and information on future meetings.

Contact Langeston Hughes with questions or concerns regarding these meetings.

Training resources

DHS CCS staff contact information

Data and reports

View data and reports regarding the CCS program.

Children's system of care

Wisconsin's Children's System of Care for behavioral health blends the wraparound philosophy of Coordinated Services Teams Initiatives with CCS, resulting in a stronger, more sustainable network of quality services under a set of core values and principles. Visit the Wisconsin's Children's System of Care webpage for resources to transform local practices to meet the goals of this state initiative. 


Last Revised: December 2, 2019