The information listed here applies to any recipient of state or county funding who is receiving inpatient services for mental health, developmental disability, or substance use in Wisconsin.
Certain rights of inpatients may be limited or denied
Under state law, certain rights of inpatients may be limited or denied for treatment, management, or security reasons. They are:
- The right to make and receive telephone calls.
- The right to wear one’s own clothing and use one’s own possessions.
- The right to secure storage space.
- The right to privacy in toileting and bathing.
- The right to see visitors.
These are the only rights that may be limited or denied through this process.
A right cannot be denied even though the limitation would accomplish an intended treatment goal. Rights limits can be imposed only for as long as they are necessary to protect the treatment, management, or security interest involved. Some limitations can be long-term if an individual continues to pose a danger to him or herself or others.
All limits or denials must be documented
State law requires that any limits or denials of rights be documented. All treatment providers should use the following form.
- F-26100 - English - Client Rights Limitation or Denial Documentation (PDF)
- F-26100S - Spanish - Client Rights Limitation or Denial Documentation (PDF)
Rights limitations and denials must be reviewed periodically by facility staff to determine if they are still necessary. At hospitals accredited by The Joint Commission, limits on phone calls and visitors must be reviewed weekly. F-26100 has space for documenting the reviews. F-26100A (PDF) can be used to document ongoing additional reviews if a limitation or denial is long-term.
The individual whose rights are limited or denied (or his or her guardian) must be given a copy of the documentation.
Within two calendar days, copies of the rights limitation or denial documentation must also be provided to the facility’s client rights specialist and, if the individual is a county department patient, to the county’s client rights specialist.
Other rights exceptions
The following is a list of other client rights and what exceptions, if any, can be imposed upon them. Any limits under these rights must be documented in the client's treatment records, but do not need a client rights limitation or denial form filled out since they are not part of Wis. Stat. § 51.61(2).
Other rights exceptions list A-D
Right to the opportunity to refute accusations
No exceptions. Everyone should have the chance to refute an allegation of a rule violation or claim mitigating circumstances.
Right that prohibits arbitrary decisions
No exceptions. All decisions about clients must be rationally based on a legitimate treatment, or security reason.
Right to conduct own businesses
Inpatients may conduct any legitimate business, so long as it does not interfere with treatment, the orderly operation of the facility, security, or clients' rights.
Right to community access
Inpatients should be allowed access to the community except for individualized security or safety reason.
Right to confidentiality of records
All records are confidential and can only be released with written consent, but there are 31 specific exceptions to the informed consent requirement listed in Wis. Stat. § 51.30(4)(b).
Right to nutritional diet and reasonable food choices
No exceptions. Inpatients must be provided a balanced, nutritional diet.
Right to a diet that suits religious, cultural, or personal needs
No exceptions. Inpatients are entitled to pursue their own religious or cultural diets or personal (like vegetarian) diets as can be provided.
Right to dignity and respect
No exceptions. All clients must be treated with respect and recognition of their dignity and individuality by all employees and by health care providers they meet.
Right to notification of rules and discipline policies
Rules should be in writing, but staff can verbally inform clients of rules and the possible consequences of violating those rules. It is harder to show actual notice if the rules are not in writing. Post them!
Right to freedom from drastic treatment
No exceptions. Clients can refuse any drastic treatment procedures.
Other rights exception list E-O
Right to a clean and safe environment
No exceptions. All inpatient facilities must be designed to be clean and safe.
Right to exercise opportunities
All inpatients must be given the opportunity for reasonable and regular exercise.
Right that prohibits filming or taping without consent
All filming or taping requires consent, but a facility can monitor common areas with cameras, they just cannot tape. A picture of the client can be taken for the treatment record.
Right to use one's own funds
All clients should be able to use their own funds as they wish, except for any guardianship and/or payee limitations. Inpatient facilities can limit the amount of cash that clients can possess.
Right to access to grooming/hygiene items
Inpatients should have access to grooming items. However, if there is a safety issue involved, the right to possess such items can be limited by policy for a group of patients (example: staff keep razors for clients) or individually through the client rights limitation and denial process if there is an item that one person cannot handle without supervision.
Right to be informed of rights
All clients must be informed of their rights on admission, but this can be postponed for a short while if the client is not capable of understanding them upon admission. Annual renotification must be given to long-term clients.
Right to be informed of costs of care
All clients must be informed of the costs of their care on admission, but the service provider can give general costs (example: hourly) and an estimate of total costs.
Right regarding performance of labor of financial benefit to facility
Clients performing such labor must consent to it and be paid at least minimum wage.
Right regarding expectation to personal housekeeping
Inpatients can be expected to clean up after themselves and do light housekeeping work if the work is shared equally among clients.
Right to legal access to courts/attorneys
No exceptions, but there may be extreme circumstances where legal calls, for instance, can be limited. Providers should seek legal advice for any such limits.
Right to send and receive mail
(Except for those held under a Chapter 980) Patients have a right to send and receive sealed mail. Mail can be opened (if it is not "legal mail") if there is probable cause to believe the letter may contain contraband. Otherwise, sending/receiving mail can be limited only by court order or consent of the client or guardian.
Right to at least 30 minutes to eat at meal times
Inpatients must be given the full half-hour to eat unless it is contraindicated for individuals for documented reasons.
Right to media access (TV, radio, etc.)
Inpatients must have access to the media unless there is a documented safety or security reason for limiting the access.
Right to no excessive and unnecessary medication
Medications must be appropriate to the client's condition and in dosages within normal ranges. Any deviations from that need to be well-documented by a physician.
Right regarding use and ownership of musical instruments
Inpatients should be given the opportunity to use their own guitar, etc., except for documented safety or security reasons. Time and place limits may be imposed.
Right to off-unit exercise
Inpatients should be given access to exercise and other off-unit activities unless there are documented, individualized security or safety reasons for not allowing.
Right to regular and frequent outdoor access
Can only limit for health reasons or for documented, individualized security reasons. Where necessary, the outdoor access can be supervised.
Other rights exception list P-Z
Right to recreation opportunities
Inpatients should be given access to recreational activities except for individualized security or safety reasons.
Right to refusing treatment or medication
Clients can refuse all treatment and medications (except in an emergency) unless court ordered.
Right to religious worship
Inpatients should be allowed to attend on-unit religious activities unless they display disruptive behavior.
Right to religious worship off the unit
Inpatients should also be allowed to attend off-unit religious activities unless there are documented security reasons for not allowing them to go.
Right regarding participation in research studies
Clients have to give their written, informed consent for all techniques used on them.
Right regarding freedom from restraint
Clients cannot be restrained except in an emergency when it is likely they pose a danger to self or others. Restraint must be used for the shortest time possible.
Right regarding room decorations
Inpatients should be allowed to decorate their own rooms in any way they wish, but they don't have the right to display offensive or gang-related décor. An inpatient facility can restrict areas for clients who want to display sexually explicit materials (example: on the back of their room door where staff don't have to see it.)
Right to self-expression through art, music, etc.
Inpatient should be allowed to express themselves artistically unless there are documented safety or security reasons for limiting it.
Right to safety
Staff must protect inpatients from safety hazards, including other patients.
Right to searches of the person
Only inpatients may be subject to personal searches.
Right regarding search of a client's room
Only inpatients can be subject to a search of their rooms and only where there is "probable cause" to believe security rules have been violated.
Right to freedom from seclusion
Clients cannot be secluded unless in an emergency where it is likely they will pose a danger to self or others. Seclusion must be used for the shortest time possible.
Right regarding snacks
Snacks must be accessible to inpatients, except when contraindicated for individual clients.
Right to social contact with members of the opposite of sex
Inpatients should be allowed to mix with the opposite sex unless there are treatment, safety or security reasons for limiting it.
Right to toilet access
Access to a toilet and sink must be unscheduled, except a client in seclusion must be allowed access every 30 minutes.
Right regarding participation in treatment
All clients should participate in the planning of their treatment and care, but the client does not necessarily get to "pick and choose" the parts of the plan the client likes best. The client's treatment team makes the final decisions about what is the most appropriate treatment. The client can refuse the treatment or ask for a second opinion if they disagree.
Right to prompt and adequate treatment
All clients are entitled to treatment that is appropriate to their condition and delivered promptly and adequately.
Right regarding buying own TV, radio, etc.
Inpatients should be allowed to purchase their own TV's, etc., but this can be limited per policy for security, or safety reasons.