Family Care Program Request for Proposal

Request for Proposal (RFP) Process

Wisconsin state law obligates DHS to procure vendors for the Family Care program. Family Care is a long-term care program for low-income frail elders and adults with developmental, intellectual, or physical disabilities. The vendor procurement process for Family Care is conducted through the Bureau of Procurement and Contracting issuing RFPs from entities who are seeking certification to contract as managed care organizations.

RFPs are the first step in the process for awarding contracts with managed care organizations to provide Family Care services. To be considered for a contract, managed care organizations must complete the following three-step process.

  1. Respond to the RFP when it is released and receive an intent to certify letter from DHS.
  2. Achieve certification through DHS by meeting requirements for all applicable federal and state statutes and DHS Administrative Code sections. The managed care organization must meet all of the certification requirements no later than 45 days prior to the contract's effective date.
  3. Contract with DHS to deliver specific managed long-term care benefits to specific eligible populations in a designated geographic service region for the Family Care program.

Potential proposers should monitor eSupplier for more information on the next Family Care RFP.

Last Revised: September 22, 2021