We are committed to protecting the health and safety of our members and participants during the COVID-19 pandemic. To stay informed about the latest program updates, limitations to in-person contacts, general COVID-19 resources, and more:
- Members and participants, please visit the COVID-19: Information for Adult Long-Term Care Programs page.
- Providers, please visit the COVID-19: ForwardHealth News and Resources Portal page.
For data on COVID-19 in Medicaid home and community-based services settings, please visit the Medicaid Adult Home and Community-Based Services: COVID-19 Data page.
The scorecards are a tool members can use to help them choose a managed care organization. Each managed care organization is represented in the scorecard by star ratings evaluating how well the organization performs across a variety of factors, including consumer satisfaction and compliance with state standards.
Electronic Visit Verification
In response to the federal 21st Century Cures Act, the Wisconsin Department of Health Services (DHS) is required to implement Electronic Visit Verification (EVV) for Medicaid-covered personal care services and home health services. DHS has created a dedicated webpage where providers can view all current EVV information. Providers are encouraged to visit the webpage frequently.
Request for Proposal
Requests for proposal are the first step in the process by which DHS procures vendors for the Family Care program. DHS has created a dedicated webpage where information about the request for proposal and procurement process can be viewed.