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Family Care, Family Care Partnership, and PACE: What’s New

Learn about program changes and new resources.

Medicaid renewals underway

For the first time since March 2020, some members of Family Care, Family Care Partnership, PACE, and other Wisconsin Medicaid members must complete an annual renewal process. If you are a member of Family Care, Family Care Partnership, or PACE, it’s important to complete and submit your renewal as soon as you can after receiving your renewal packet in the mail. And if you plan to send in your information by mail or fax, build in extra time!

Family Care and Family Care Partnership Waiver Renewal

DHS is renewing the Family Care and Family Care Partnership waivers. This is a chance for us to make the programs better between 2025 and 2030. From June to August 2023, we gathered input from:

  • Nearly 250 webinar attendees during two online public input sessions in July.
  • More than 1,500 survey respondents from June to August.
  • Tribal communities during two in-person meetings in July and August.
  • About 25 members of the Member Advisory Group during an online meeting in July.

Learn more about the waivers, the renewal process, and how to get involved.

Wisconsin START Initiative

In 2022, DHS contracted with the National Center for START Services to evaluate the state’s service system for people who have intellectual and developmental disabilities and mental health needs. Called the START Scan (PDF), this evaluation helped us learn how effective services and supports are for people who have intellectual and developmental disabilities and mental health needs in Wisconsin.

The START Scan will drive our next steps to make improvements. We need your help to analyze and address the START Scan's findings in Wisconsin. Visit our webpage to learn more and see how to get involved.

American Rescue Plan Act

Wisconsin’s commitment to home and community-based services (HCBS) received a boost, thanks to the American Rescue Plan Act (ARPA). An estimated $350 million in federal funding will help state residents who are elderly or have a disability receive much-needed services to allow them to live as independently as possible. This new funding supports improvements to Wisconsin’s HCBS programs that are unique to the needs and priorities of our residents.

Geographic service region (GSR) maps

Program enrollment

See how many people enroll in our programs each month.

Adult Long-Term Care Update and ForwardHealth Portal enhancements

The Wisconsin Department of Health Services (DHS) has published the first issue of the new Adult Long-Term Care Update 2022-01 (PDF). This publication will share important information that affects service providers and other interested parties for Wisconsin Medicaid's adult long-term care programs:

In addition to the new publication, DHS is also launching enhancements to the ForwardHealth Portal to add content for adult long-term care administrators and providers. Read the Adult Long-Term Care Update 2022-01 (PDF) for more information about the new publication and enhancements coming to the ForwardHealth Portal.

Requests for proposals

We request proposals as our first step in finding MCOs for Family Care. Our web page has details about the Request for Proposal process.

Last revised May 2, 2024