We are committed to protecting the health and safety of our members and participants during the COVID-19 pandemic. To stay informed about the latest program updates, limitations to in-person contacts, general COVID-19 resources, and more, please visit our dedicated update page at:
- Members and participants, please visit COVID-19: Information for Adult Long-Term Care Programs.
- Providers, please visit the COVID-19: ForwardHealth News and Resources portal page.
My Choice Family Care and Care Wisconsin have merged into one managed care organization—My Choice Family Care-Care Wisconsin
On January 1, 2020, two managed care organizations (MCOs), My Choice Family Care and Care Wisconsin, merged into one MCO called My Choice Family Care-Care Wisconsin. Members do not need to take any action. They will remain enrolled in the Family Care or Family Care Partnership program with the newly merged MCO. Members will continue to receive services and supports to meet their needs, and the newly merged MCO will continue to coordinate their care.
Waiver Application Renewals
On November 23, 2019, the Centers for Medicare & Medicaid Services approved Wisconsin's 1915(b) and 1915(c) waiver application renewals. The new waivers are effective from January 1, 2020 to December 31, 2024, and are available on the Family Care: State and Federal Requirements page.
Electronic Visit Verification
In response to the federal 21st Century Cures Act, the Wisconsin Department of Health Services (DHS) is required to implement Electronic Visit Verification (EVV) for Medicaid-covered personal care services and home health services. DHS has created a dedicated webpage where providers can view all current EVV information. Providers are encouraged to visit the webpage frequently.