Program Monitoring and Evaluation

Monthly Report

Monthly Enrollment Data

Quality Reports

• External Quality Review Reports (Submitted by MetaStar, Inc.)
• Member Satisfaction Surveys for Family Care, Partnership and PACE programs:
  • 2013 Survey Results (PDF,  357 KB)
  • 2012 Survey Results (PDF, 1 MB)
  • 2011 Survey Results (PDF, 510 KB)
  • 2010 Survey Results (PDF, 72 KB)
  • 2009 Survey Results (PDF, 72 KB)
  • 2008 Survey Results (PDF, 79 KB)  

Activity and Progress Reports

• Annual Reports:
  • Long-Term Care in Motion: 2012 Annual Report of Wisconsin's Long-Term Care Programs (PDF, 4.15 MB)
  • Long-Term Care in Motion: 2011 Annual Report of Wisconsin's Long-Term Care Programs (PDF, 6.85 MB)
  • Long-Term Care in Motion: 2010 Annual Report of Wisconsin's Long-Term Care Programs (PDF, 1.1 MB)
  • Long-Term Care in Motion: 2009 Annual Report of Wisconsin's Long-Term Care Programs (PDF, 506 KB)
  • Long-Term Care in Motion: 2008 Annual Report of Wisconsin's Managed Long-Term Care Programs (PDF, 529 KB)
  • Long-Term Care in Motion: 2007 Annual Report of Wisconsin's Managed Long-Term Care Programs (PDF, 544 KB)
• Member Grievances and Appeals -2013 (P-00911) (PDF, 940 KB)
• Quarterly Financial Summaries 

Evaluating Family Care

Joint Committee on Finance: Long-Term Care Expansion Report, December 2013

• Letter (PDF, 165 KB)
• Full Report (PDF, 1 MB)

April 2011 Legislative Audit Bureau Report: An Evaluation of Family Care

• Report Highlights
• Full Report (PDF, 800 KB)
• DHS Response to LAB Report - Sent to Joint Legislative Audit Committee Co-Chairs (PDF, 730 KB; 9/1/11)
• Report to the Joint Legislative Audit Committee on the Status of the Family Care Program, August 31, 2012:
  • Overview and Update (PDF, 250 KB)
  • Attachments (PDF, 1.45 MB)

Family Care Financial Evaluation, prepared by APS Healthcare

• 2010 Family Care Financial Evaluation (PDF, 664 KB)

Family Care Independent Assessments, prepared by APS Healthcare

• 2005 Independent Assessment (PDF, 685 KB) 
  • Department Summary and Response (PDF, 161 KB)
  • Press Release: Governor Doyle Announces Family Care Savings (PDF, 34 KB)
• 2003 Independent Assessment, (PDF, 1.6 MB)
  • Department Response (PDF, 39 KB)

Family Care Implementation Process Evaluation Reports, prepared by The Lewin Group

• 2003 Final Evaluation Report  (PDF, 3.7 MB)
  • Department Comment and Response (PDF, 36 KB)
• 2002 Report (Exit DHS; PDF, 1.7 MB)
• 2001 Report (Exit DHS; PDF, 597 KB)
• 2000 Report (Exit DHS; PDF 474 KB)

Other Reports of Interest

• 2010 Mental Health and Substance Abuse Site Visits to Managed Care Organizations:
  • Summary of Site Visits (PDF, 28 KB)
  • Best Practices (PDF, 32 KB)
• Measuring Person-Centered Quality (PEONIES Project)
• "Quality Close to Home: A Preliminary Design for an Integrated Quality Management System," by DHS, APS Healthcare and The Management Group, Inc., October 2006
• "Wisconsin's Family Care Long-Term Care Pilot Program: Care Managers' Perspectives on Progress and Challenges," by Stephanie A. Robert, University of Wisconsin Madison (PDF, 556 KB)
• "Early Evidence from Wisconsin's Family Care Long-Term Care Pilot Program: Continuity  and Change in the Provision of Formal Services," by Stephanie A. Robert, University of Wisconsin Madison (PDF, 193 KB)
• Promising Practices in Long-Term Care Systems Reform: Wisconsin Family Care
• Promising Practices in Home and Community Based Services: Resource Centers Offering Access to Services and Comprehensive Information
• Wisconsin's Consumer Outcome Survey, June 2003