Family Care, Partnership, and PACE: Program Monitoring and Evaluation

Family Care Monthly Enrollment Data

External Quality Review Reports (Submitted by MetaStar, Inc.)

Managed Care Organizations (MCOs) Performance Improvement Projects (PIPs)–2024 (PDF)

Member Satisfaction Surveys for Family Care, Partnership, PACE, and IRIS programs, P-00717

• 2023 Survey Results (PDF)
• 2022 Survey Results (PDF)
• 2021 Survey Results (PDF)
• 2020 Survey Results (PDF)
• 2019 Survey Results (PDF)
• 2018 Survey Results (PDF)

Medicaid Managed Care Quality Strategy

• 2025-2027 Medicaid Managed Care Quality Strategy (PDF)
• 2021-2024 Medicaid Managed Care Quality Strategy, P-02156 (PDF)
  • 2021 Medicaid Managed Care Quality Strategy: Effectiveness Evaluation, P-02156 (PDF)
• 2018-2020 Medicaid Managed Care Quality Strategy, P-02156 (PDF)

 2025 Scorecard

• 2025 Scorecard Guide for MCOs, P-02484-25
• 2025 Family Care MCO Scorecard, P-02553-25 (PDF)
• 2025 Family Care Partnership MCO Scorecard, P-02554-25 (PDF)
• 2025 PACE Scorecard, P-02558-25 (PDF)

2024 Scorecard

• 2024 Scorecard Guide for MCOs, P-02484-24
• 2024 Family Care MCO Scorecard, P-02553-24 (PDF)
• 2024 Family Care Partnership MCO Scorecard, P-02554-24 (PDF)
• 2024 PACE Scorecard, P-02558-24 (PDF)

Quarterly Financial Summaries

April 2011 Legislative Audit Bureau Report: An Evaluation of Family Care

• Report Highlights (PDF)
• Full Report (PDF)
• DHS Response to LAB Report - Sent to Joint Legislative Audit Committee Co-Chairs (PDF)
• Report to the Joint Legislative Audit Committee on the Status of the Family Care Program, August 31, 2012:
  • Overview and Update (PDF)

Family Care Financial Evaluation, prepared by APS Healthcare

• 2010 Family Care Financial Evaluation, P-00244 (PDF)

Family Care Independent Assessments, prepared by APS Healthcare

• 2005 Independent Assessment (PDF)
  • Department Summary and Response (PDF
• 2003 Independent Assessment (PDF)
  • Department Response (PDF)

Family Care Implementation Process Evaluation Reports, prepared by The Lewin Group

• 2003 Final Evaluation Report (PDF)
  • Department Comment and Response (PDF)
• 2002 Report (PDF)
• 2001 Report (PDF)
• 2000 Report (PDF)

• Family Care MCPAR 2023 (PDF)
• Family Care MCPAR 2022 (PDF)
• Family Care Partnership MCPAR 2023 (PDF)
• Family Care Partnership MCPAR 2022 (PDF)

• 2010 Mental Health and Substance Abuse Site Visits to Managed Care Organizations:
  • Summary of Site Visits (PDF)
  • Best Practices (PDF)
• Wisconsin's Family Care Long-Term Care Pilot Program: Care Managers' Perspectives on Progress and Challenges (PDF), by Stephanie A. Robert, University of Wisconsin Madison
• Early Evidence from Wisconsin's Family Care Long-Term Care Pilot Program: Continuity and Change in the Provision of Formal Services (PDF), by Stephanie A. Robert, University of Wisconsin Madison
• Promising Practices in Long-Term Care Systems Reform: Wisconsin Family Care
• Promising Practices in Home and Community Based Services: Resource Centers Offering Access to Services and Comprehensive Information
• MCO Provider Network Adequacy Policy, P-02542 (PDF)