This page provides links to various Family Care program reports.
Monthly Enrollment Report
Quality Reports
External Quality Review Reports (Submitted by MetaStar, Inc.)
Member Satisfaction Surveys for Family Care, Partnership, PACE, and IRIS programs, P-00717
- 2019 Survey Results (PDF)
- 2018 Survey Results (PDF)
Medicaid Managed Care Quality Strategy
Managed Care Organization (MCO) Scorecards
2022 Scorecard
- Family Care, P-02553-22 (PDF)
- Family Care Partnership, P-02554-22 (PDF)
- PACE (Program of All-Inclusive Care for the Elderly), P-02558-22 (PDF)
- MCO Scorecard Guide. P-02484-22
2021 Scorecard
- Family Care, P-02553-21 (PDF)
- Family Care Partnership, P-02554-21 (PDF)
- PACE (Program of All-Inclusive Care for the Elderly), P-02558-21 (PDF)
- MCO Scorecard Guide. P-02484-21
2020 Scorecard
Activity and Progress Reports
Reports to Joint Committee on Finance
April 2011 Legislative Audit Bureau Report: An Evaluation of Family Care
- Report Highlights (PDF)
- Full Report (PDF)
- DHS Response to LAB Report - Sent to Joint Legislative Audit Committee Co-Chairs (PDF)
- Report to the Joint Legislative Audit Committee on the Status of the Family Care Program, August 31, 2012:
- Overview and Update (PDF)
Independent Evaluation Reports
Family Care Financial Evaluation, prepared by APS Healthcare
Family Care Independent Assessments, prepared by APS Healthcare
- 2005 Independent Assessment (PDF)
- 2003 Independent Assessment (PDF)
- Department Response (PDF)
Family Care Implementation Process Evaluation Reports, prepared by The Lewin Group
- 2003 Final Evaluation Report (PDF)
- 2002 Report (PDF)
- 2001 Report (PDF)
- 2000 Report (PDF)
Other Reports of Interest
- 2010 Mental Health and Substance Abuse Site Visits to Managed Care Organizations:
- Summary of Site Visits (PDF)
- Best Practices (PDF)
- Wisconsin's Family Care Long-Term Care Pilot Program: Care Managers' Perspectives on Progress and Challenges, (PDF) by Stephanie A. Robert, University of Wisconsin Madison
- Early Evidence from Wisconsin's Family Care Long-Term Care Pilot Program: Continuity and Change in the Provision of Formal Services, (PDF) by Stephanie A. Robert, University of Wisconsin Madison
- Promising Practices in Long-Term Care Systems Reform: Wisconsin Family Care
- Promising Practices in Home and Community Based Services: Resource Centers Offering Access to Services and Comprehensive Information
- MCO Provider Network Adequacy Policy, P-02542 (PDF)