End Stage Renal Disease
Scam targeting U.S. Bank customers
DHS is aware of an organized impersonation scam that targets U.S. Bank customers. Impersonators are contacting customers by phone, posing as representatives from the U.S. Bank Fraud Department. They may claim issues with recently initiated wire transfers. The DHS DQA Provider Portal uses U.S. Bank for the payment of fees. Please be aware of this impersonation scam if you are paying fees through the DHS DQA Provider Portal.
End stage renal disease (ESRD) treatment facilities provide dialysis services for patients with ESRD:
- Outpatient maintenance dialysis.
- Home dialysis training and support.
- Both.
Finding and choosing an ESRD treatment facility
Contact us
For questions regarding ESRD treatment facilities, including complaints, regulations, and compliance history, contact the Division of Quality Assurance (DQA) regional offices:
- Email dhswebmaildqa@dhs.wisconsin.gov
- Call 608-266-8481
Additional contacts
Compliance History
ESRD questions
Denise Balboa, denise.balboa@dhs.wisconsin.gov, 920-979-6437
Federal certification processing
Bureau of Health Services, 608-266-2702
Medicaid/Medicare certification
Lisa Imhof, lisa.imhof@dhs.wisconsin.gov, 608-266-2702
Nurse consultant
Valerie Dehline, valerie.dehline@dhs.wisconsin.gov, 715-348-3480
Pharmacy consultant
Douglas Englebert, douglas.englebert@dhs.wisconsin.gov, 608-266-5388
Survey inspection process
Denise Balboa, denise.balboa@dhs.wisconsin.gov, 920-979-6437
Sara Schmidt, sarajane.schmidt@dhs.wisconsin.gov, 608-261-6752
Fire reporting
All fires in a licensed facility in Wisconsin must be reported to the Wisconsin Department of Health Services (DHS) within 72 hours. To report a fire, complete and submit the Health Care Facility Fire Report, F-62500.
For questions regarding fire reporting, contact DQA Fire Authority:
- Email dhsdqaplanreview@dhs.wisconsin.gov
- Call 608-266-8016
Additional information is provided in DQA numbered memo 23-002 (PDF).