Coordinated Services Teams Initiatives: Provider Resources

Are you a county or tribal nation with Coordinated Services Teams (CST) Initiatives? If so, this page has helpful resources for you. 

Laws and requirements

CST Initiatives adhere to these Wisconsin rules and data reporting requirements:

Foundations of Wisconsin Wraparound

To learn more about the wraparound model, view the Foundations of Wisconsin Wraparound Video Series.

The free series is helpful for anyone who wants to learn about the wraparound process:

  • Kids and families
  • Care providers
  • People and professionals involved with CST Initiatives

Training and events

Explore and register for meetings, trainings, workshops, seminars, and conferences related to Coordinated Service Teams Initiatives. Go to the Collaborative System of Care Training System maintained by White Pine Consulting Service.

Participant satisfaction surveys

We ask all counties and tribal nations with CST Initiatives to give the Mental Health Statistical Improvement Program or MHSIP satisfaction survey to clients. There is a three-month timeframe to complete the survey in a calendar year. View the User’s Guide for Participant Satisfaction Surveys, P-00887 (PDF). It includes requirements and guidelines for how to give out the survey. We will add more details in the coming weeks.

Questions about the survey process? Email lauram.gebhardt@dhs.wisconsin.gov.

Survey text

Select the link to access the survey in English, Spanish, Hmong, or Khmer.

Survey cover letters

Select the link to download a Word template cover letter. Send the cover letter with the survey.

Youth cover letter

Family cover letter

Contacts

Counties and tribal nations should contact their listed contract administrator with any questions or concerns.

  • All tribal nations and Buffalo, Chippewa, Clark, Forest, Grant, Iowa, Iron, Marquette, Menominee, Pepin, Pierce, Waupaca, and Waushara counties
    Contact—karen.bittner@dhs.wisconsin.gov.
  • Douglas, Rusk, Taylor, Washburn, Washington, and Waukesha counties
    Contact—annep.larson@dhs.wisconsin.gov.
  • Ashland, Barron, Burnett, Crawford, Door, Dunn, Eau Claire, Fond du Lac, Jackson, Kewaunee, Oneida, Portage, Price, Sawyer, Sheboygan, Trempealeau, Vernon, Vilas, Winnebago, and Wood counties
    Contact—monique.larsonhicks@dhs.wisconsin.gov.
  • Calumet, Dodge, Florence, Green, Juneau, La Crosse, Lafayette, Manitowoc, Marinette, Monroe, Polk, Oconto, Ozaukee, Richland, St. Croix, and Sauk counties
    Contact—shana.martindale@dhs.wisconsin.gov
  • Adams, Brown, Green Lake, Jefferson, Kenosha, Langlade, Lincoln, Marathon, Outagamie, Racine, Rock, and Walworth​ counties
    Contact—sally.raschick@dhs.wisconsin.gov.

Related topics

Last Revised: January 9, 2023