Coordinated Services Teams Initiatives: Provider Resources

Are you a county or tribal nation with Coordinated Services Teams (CST) Initiatives? If so, this page has helpful resources for you. 

Laws and requirements

CST Initiatives adhere to these Wisconsin rules and data reporting requirements:

• Wisconsin Stat. § 46. 56—Initiatives to Provide Coordinated Services for Children and Families
• CST Initiatives Data Requirements in the PPS MH Data System (PDF)

Foundations of Wisconsin Wraparound

To learn more about the wraparound model, view the Foundations of Wisconsin Wraparound Video Series.

The free series is helpful for anyone who wants to learn about the wraparound process:

• Kids and families
• Care providers
• People and professionals involved with CST Initiatives

Training and events

Explore and register for meetings, trainings, workshops, seminars, and conferences related to Coordinated Service Teams Initiatives. Go to the Collaborative System of Care Training System maintained by White Pine Consulting Service.

Participant satisfaction surveys

We ask all counties and tribal nations with CST Initiatives to give the Mental Health Statistical Improvement Program or MHSIP satisfaction survey to clients. 

• View the User’s Guide for Participant Satisfaction Surveys, P-00887 (PDF). 
• View the eINSIGHT User's Manual, P-00887A (PDF). 

Survey text

Select the link to access the survey in English, Spanish, Hmong, or Khmer.

• MHSIP Youth Satisfaction Survey, F-01389A
• MHSIP Family Satisfaction Survey, F-01389B

Survey cover letters

Select the link to download a Word template cover letter. Send the cover letter with the survey.

Youth cover letter

• English—Sample Youth Cover Letter (Word)
• Spanish—Sample Youth Cover Letter (Word)
• Hmong—Sample Youth Cover Letter (Word)
• Khmer—Sample Youth Cover Letter (Word)

Family cover letter

• English—Sample Family Cover Letter (Word)
• Spanish—Sample Family Cover Letter (Word)
• Hmong—Sample Family Cover Letter (Word)
• Khmer—Sample Family Cover Letter (Word)

Contacts

Counties and tribal nations should contact their listed contract administrator with any questions or concerns.

• All tribal nations and Buffalo, Chippewa, Clark, Forest, Grant, Iowa, Iron, Marquette, Menominee, Pepin, Pierce, Waupaca, and Waushara counties
  Contact—karen.bittner@dhs.wisconsin.gov.
• Douglas, Rusk, Taylor, Washburn, Washington, and Waukesha counties
  Contact—annep.larson@dhs.wisconsin.gov.
• Ashland, Barron, Burnett, Crawford, Door, Dunn, Eau Claire, Fond du Lac, Jackson, Kewaunee, Oneida, Portage, Price, Sawyer, Sheboygan, Trempealeau, Vernon, Vilas, Winnebago, and Wood counties
  Contact—monique.larsonhicks@dhs.wisconsin.gov.
• Calumet, Dodge, Florence, Green, Juneau, La Crosse, Lafayette, Manitowoc, Marinette, Monroe, Polk, Oconto, Ozaukee, Richland, St. Croix, and Sauk counties
  Contact—shana.martindale@dhs.wisconsin.gov
• Adams, Brown, Green Lake, Jefferson, Kenosha, Langlade, Lincoln, Marathon, Outagamie, Racine, Rock, and Walworth​ counties
  Contact—sally.raschick@dhs.wisconsin.gov.

Related topics

• Children Come First Advisory Committee
• Children’s System of Care
• Client Rights Office
• Comprehensive Community Services: Provider Resources
• Person-Centered Planning
• Program Participation System