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Medicaid: Housing Support Services Health Services Initiative

Upcoming changes to the NEMT manager

In August of 2022, Veyo, the current manager for non-emergency medical transportation (NEMT) in Wisconsin, was purchased by Medical Transportation Management (MTM), Inc.

Veyo has started their transition to MTM in Wisconsin. The Wisconsin NEMT program has begun using MTM Link, the MTM ride scheduling and mileage reimbursement system. There are no changes to NEMT covered services.

For information about the transition, visit the Medicaid NEMT Manager webpage or the Veyo Wisconsin website.

If you need help with your trip during the transition, call 866-907-1493 and select the Where's My Ride option.

The Wisconsin Department of Health Services (DHS) housing support services program is for families with children 18 years and younger and individuals who are pregnant. In partnership with homeless assistance providers, DHS will provide support to those experiencing homelessness find and sustain stable housing.

Grant awardees

After reviewing applications, DHS selected eight homeless assistance providers, known as Continuum of Care agencies, to implement housing support services for their areas. 

One agency each from the Dane, Racine, and Milwaukee Continuum of Care regions and five agencies throughout the Balance of State Continuum of Care region will collaborate with housing providers to deliver supportive housing services. The awarded agencies are:

  • Dane Continuum of Care region: YWCA Madison
  • Racine Continuum of Care region: Homeless Assistance Leadership Organization (HALO)
  • Milwaukee Continuum of Care region: Community Advocates
  • Balance of the State Continuum of Care region
    • CW Solutions, LCC
    • Family Promise of Washington County
    • House of Hope Green Bay 
    • Renewal Unlimited, Inc. 
    • Shalom Center of Interfaith Network 

Who may be eligible?

Selected Continuum of Care agencies will collaborate with housing providers to support eligible populations. The target population include members who meet all of the following criteria:

  • Be part of a household with dependent children 18 years and younger or be pregnant;
  • Consent to participate in the program within the Continuum of Care agency service area;
  • Have family income of less than 200% of the federal poverty level;
  • Meet the criteria for any of the U. S. Department of Housing and Urban Development's (HUD) four categories under 42 U.S.C. 11302. of homelessness including:
    • Category 1: Literally Homeless
    • Category 2: Imminent Risk of Homelessness
    • Category 3: Homeless under Other Federal Statutes
    • Category 4: Fleeing/Attempting to Flee Domestic Violence

What services are available to eligible families?

Those eligible will be able to access the following supportive housing services:

  • Housing consultations that will prepare families by developing a housing support plan
  • Transition supports that help families prepare for and make the move to new housing
  • Relocation supports that provide financial support to help families move from temporary living spaces to their own housing
  • Sustaining supports that assist families with keeping their housing, after they move


Please email questions to

Last revised January 4, 2024