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Medicaid Contacts

All applicants and members

Call Member Services at 800-362-3002 or email them at They’re available from 8 a.m.–6 p.m. Monday through Friday. They can help you:

  • Find a provider.
  • Get a new ForwardHealth card.
  • Understand covered services and copays.

Your local county or tribal agency can help you:

  • Find out how to enroll, whether you’re eligible, and if you have to pay for services.
  • Report changes.
  • Send proof and verification.

Members enrolled in an HMO (health maintenance organization)

  • HMO enrollment specialist: 800-291-2002
  • HMO ombudsman (someone who can help you understand HMOs): 800-760-0001

Health care providers

If you’re a health care provider or HMO, call Provider Services at 800-947-9627.

Related topics

Last revised March 7, 2023