ForwardHealth Partners: Partner Toolkit
About the federal government shutdown
DHS is closely monitoring the current federal government shutdown. Our goal is to keep the public informed, especially our members who receive vital health and nutrition support and services.
Here is what FoodShare, WIC, and Medicaid members need to know:
- Full November FoodShare benefits are now available on all QUEST cards. To check your balance, call QUEST Card Services automated line at 877-415-5164. Visit the FoodShare: News for Members page at dhs.wi.gov/fsnews for more information.
- As of October 31, WIC benefits will be available throughout the month of November. You can continue to use your WIC benefits, attend WIC appointments, and do not need to take any action. Contact your local WIC agency with any questions.
- Medicaid and BadgerCare Plus members still have coverage to get the care and services they need. For updates, visit the Medicaid News page.
Easy access to outreach materials
This toolkit is designed to give you communication tools to help members understand and use their benefits.
Are there materials you could use that are not in the toolkit? Email dhsforwardhealthpartners@dhs.wisconsin.gov
Social media
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Renewal dates
| Month | "Just right" renewal window |
|---|---|
| July 2025 | June 16–July 17, 2025 |
| August 2025 | July 14–August 18, 2025 |
| September 2025 | August 11–September 16, 2025 |
| October 2025 | September 15–October 16, 2025 |
| November 2025 | October 13–November 17, 2025 |
| December 2025 | November 10–December 18, 2025 |
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