ForwardHealth Partner Resources: Applying For and Maintaining Benefits

Worried about the federal government shutdown?

DHS is closely monitoring the current federal government shutdown. Our goal is to keep the public informed, especially our members who receive vital health and nutrition support and services. We will share updated information about the status of coverage and benefits as soon as it is available. Here is what Medicaid, FoodShare, and WIC members need to know:

  • Medicaid and BadgerCare Plus members still have coverage to get the care and services they need. For updates, visit the Medicaid News page.
  • FoodShare members can use their October benefits on their QUEST cards to buy food during a shutdown and will get October benefits on schedule. For updates, visit the FoodShare News page.
  • Wisconsin WIC is currently available. You can continue to use your WIC benefits, attend WIC appointments, and do not need to take any action. Contact your local WIC agency with any questions.

ACCESS and MyACCESS

Members can manage their health care, FoodShare, and Wisconsin Works (W-2) benefits online through their ACCESS account or with the MyACCESS mobile app. These resources will help you understand how members can use ACCESS and MyACCESS to manage their state benefits. 

Key resources

  ACCESS User Guide

A step-by-step guide to using ACCESS online and the MyACCESS mobile app.

  ACCESS training tool

An ACCESS training tool you can use to teach others how to use ACCESS.

  MyACCESS support page

Links to how-to videos and instruction documents for MyACCESS.

  MyACCESS Mobile App FAQs

Frequently asked questions and answers about the app.

  ACCESS and MyACCESS demo videos

Overview of self-service features of both platforms.

 

Informational resources

  Get started with MyACCESS flyer

Available in English, Hmong, and Spanish.

  Welcome to MyACCESS poster

Available in English, Hmong, and Spanish.

  MyACCESS wallet card

Available in English, Hmong, and Spanish

  Express enrollment via ACCESS

Resource for hospitals, providers, and partners to process temporary enrollment.

 
 

Glossary

 
Last revised September 30, 2025