The CRC Requirements describe what agencies receiving federal funds from DHS, DCF, and DWD (collectively “the State Agencies”) must do to ensure nondiscrimination in service delivery, including providing access to individuals with limited English proficiency (LEP) and individuals with disabilities.
These CRC Requirements are intended to meet the civil rights requirements of the United States Department of Health and Human Services (HHS); the United States Department of Agriculture, Food and Nutrition Services (USDA-FNS); and the United States Department of Labor (DOL) by getting assurances from the State Agencies’ recipients that they will comply with applicable Federal civil rights provisions. Recipients are required to submit a Civil Rights Compliance (CRC) Letter of Assurance (LOA) and, for larger recipients, to complete a CRC Plan for the period of January 1, 2018, to December 31, 2021. Please see the links below for more information.
Full CRC Plan and Letter of Assurance (2018-2021)
- Instructions and Templates for CRC Letter of Assurance and CRC Plan, P-00164 (PDF)
- Civil Rights Compliance Plan Template, F-00164 (Word)
CRC Plan by Section
- Civil Rights Compliance Plan, F-00164 (Word)
- Civil Rights Compliance Letter of Assurance, F-00165 (Word)
- Appendix A: Recipient Contact Information and Signature Page (Word)
- Appendix B: Funding Relationship (Word)
- Appendix C: Funded Program Checklist (Word)
- Appendix D: Nondiscrimination Notification (Word)
- Appendix E: Sample LEP Policy Statement and Acknowledgement/Refusal of Interpreter Services (Word)
- Appendix F: Service Delivery Discrimination Complaint, F-00166 (Word) Hmong, Spanish
- Appendix G: Key to Accessibility Symbols (Word)
- Appendix H: Federal Civil Rights Authorities (Word)
- LEP Customer Data Analysis Chart (Word)
- Customer Service Population Analysis Data Chart (Word)
