MyACCESS Mobile App Support

The MyACCESS mobile app lets you connect to your benefits anywhere, anytime right from your smartphone. Below are some resources to help you use the app.

If you have questions about the app that aren't answered by the resources below, please call ForwardHealth Member Services at 800-362-3002, Monday through Friday, from 8 a.m. to 6 p.m.



Check out the MyACCESS FAQs for information on app features, an ACCESS account, downloading the app, and more.



Check out the MyACCESS Mobile App Instructions, P-02297, for information and helpful tips on using the app.


 How-To Videos

Check out the MyACCESS how-to videos for step-by-step instructions on creating an account, checking your benefits, and submitting documents.

Creating an account

Checking your benefits


Submitting documents


Last Revised: October 21, 2019