MyACCESS Mobile App Support

The MyACCESS mobile app lets you connect to your benefits anywhere, anytime right from your smartphone. Below are some resources to help you use the app.

If you have questions about the app that aren't answered by the resources below, please call ForwardHealth Member Services at 800-362-3002, Monday through Friday, from 8 a.m. to 6 p.m.

 

 FAQs

Check out the MyACCESS FAQs for information on app features, an ACCESS account, downloading the app, and more.

 

 Instructions

If you're looking for general information and helpful tips on using the app, check out the Information and Helpful Tips instructions, P-02297.

If you're an adult who pays monthly premiums to get health care coverage from BadgerCare Plus, check out the How to Pay BadgerCare Plus Premiums for Adults instructions, P-02297A.

 

 How-To Videos

Check out the MyACCESS how-to videos for step-by-step instructions on creating an account, checking your benefits, and submitting documents.

Creating an account

Checking your benefits

 

Submitting documents

 

Last Revised: February 28, 2020