Assisted Living Consumer Town Halls

The Division of Quality Assurance (DQA), Bureau of Assisted Living (BAL) is pleased to announce the consumer town hall meetings that will transform the way we engage Wisconsin citizens who use DQA regulated assisted living facilities. These town hall meetings will enhance our ability to hear from the people who utilize these services.

Who should attend consumer town halls?

  • Starting to think about assisted living?
  • Already a current assisted living resident?
  • A family member or legal representative of a resident?
  • Looking to gain a better understanding of assisted living?

No matter where you are on your life journey, assisted living consumer town halls will answer your questions and help you in making informed decisions.

What can you expect from attending a consumer town hall?

Online Meetings

All remaining town hall meetings will be conducted online.

To participate:

Join the webinar online at:

Or dial: 312-626-6799

Webinar ID: 960 698 86442

You will have the chance to interact directly with regulators, managed care organizations, adult protective agencies, advocates, and other assisted living partners.

It will give you a better understanding of assisted living facilities, the types of services provided, how assisted living facilities are regulated, the difference between assisted living facilities and nursing homes, available funding sources, and how to access online regulatory and advocacy resources.

Scheduled consumer town hall meetings

Meeting agendas will added prior to town hall meeting dates.

Meeting dates and location
Date and Time Location

January 28, 2020
11:00 a.m.–12:30 p.m.

Agenda (PDF)

Wilson Park Senior Center
2601 West Howard Avenue
Milwaukee, WI 53221

March 16, 2020 – Canceled

Aging and Disability Resource Center (ADRC)
2865 North Sherman Avenue
Madison, WI 54704

June 2, 2020
11:00 a.m. - 12:30 p.m.

Agenda (PDF)

Online Meeting

August 17, 2020
11:00 a.m. - 12:30 p.m.

Agenda (PDF)

Online Meeting
October 20, 2020
11:30 a.m. - 12:30 p.m.
Online Meeting

December 7, 2020
11:00 a.m. - 12:30 p.m.

Online Meeting

Contact us

If you have questions you may email the Division of Quality Assurance, Assisted Living Consumer Town Hall.

Last Revised: September 15, 2020