Consumer Guide: Finding and Choosing an Assisted Living Facility

An assisted living facility is a place for people who need some care but not 24-hour access to a caregiver. In Wisconsin, the Division of Quality Assurance (DQA) licenses and regulates four types of assisted living facilities:

When looking for the right assisted living facility, it’s important to find one that you like and trust. It should meet your needs. We have resources to help you find and choose the assisted living facility that works for you. You can also learn more about assisted living from our consumer town hall video.

Listen to the Assisted Living Consumer Town Hall

Assisted living facility resources

Expand the section that applies to you to view a list of resources. Select a link to learn more.

Find assisted living facilities near me

These resources can help you learn more about assisted living options. Wisconsin Department of Health Services (DHS) doesn’t refer people to specific assisted living facilities. We do offer many state and national resources, though, that can help you choose.

View assisted living facility survey results

DQA takes routine surveys of assisted living facilities in Wisconsin. The goal is to make sure facilities meet state requirements and offer quality care. Results of surveys are public. These resources relate to the surveys:

Learn about my rights and/or file a complaint

These resources help you understand laws that protect you and your care.

  • Client Rights Office—Find out how to get advice about your rights from a team of experts. This office helps people who get services for a disability, mental health, or substance use. They’ll tell you more about your rights under the law, Wis. Stat. §§ 51.30 and 51.61, and what they mean.
  • Complaints or Problems with Your Health Care—Find out how to file a complaint about your health care. Includes issues with health and residential care facilities, providers, insurance, and medical bills.
  • End-of-Life Planning—Learn about how to plan for the end of life. Includes details on advance directives, do-not-resuscitate orders, privacy rights, and more.

Get more help as a caregiver

These resources are for those who help an older adult or person with a disability and may need support.

  • Assisted Living—Find information on topics that help you advocate for quality care. This resource is from The National Consumer Voice for Quality Long-Term Care.
  • Caregiving—Learn how to care for a person with Alzheimer’s or dementia. Find resources and tips for caregivers from the Alzheimer’s Association.
Last Revised: August 15, 2022