Finding and Choosing a Home Health Agency

What is a Home Health Agency?

A home health agency is an organization that provides part-time and intermittent skilled nursing and other therapeutic services on a visiting basis to persons in their homes. Skilled care can include but is not limited to: wound care to open, infected, or complex wounds; urinary catheterization; teaching safe use of assistive devices, transferring techniques, or gait training; medication management for a patient with a complex medical condition.

Regulation Information

Home health agencies are regulated under Wis. Admin. Code ch. DHS 133.

Learn more about the Department of Health Services' role in regulating home health agencies.

Home Health and Hospice Licensure and Certification Survey Guide, P-63075 (PDF)

Looking for Home Health Care in Wisconsin?

Aging and Disability Resource Centers (ADRC): ADRCs provide information on broad range of programs and services, help people understand the various long term care options available to them, help people apply for programs and benefits, and serve as the access point for publicly funded long-term care. These services can be provided at the ADRC, via telephone, or through a home visit, whichever is more convenient to the individual seeking help.

County-By-County Directories of Wisconsin Residential Care Providers: Locate a health or residential care provider in a specific county.

Provider Search: Locate a health or residential care provider and obtain compliance history information.

Care Compare: Find a home health agency using the Centers for Medicare and Medicaid Services (CMS) database.

Statewide Home Health Agency Directories

Complaints Regarding Wisconsin Health and Residential Care Providers

The Department of Health Services Division of Quality Assurance is responsible for assuring the health, safety, and welfare of the citizens of Wisconsin. If any individual believes that a caregiver, agency, or DHS-regulated facility has violated state or federal laws pertaining to regulated entities, that individual has the right to file a complaint.

Client Rights

Wisconsin Client Rights: Anyone who is receiving services for mental illness, a developmental disability, or substance abuse in the state of Wisconsin has specific rights under Wis. Stat. §§ 51.30 and 51.61.

Advance Directives: An advance directive describes, in writing, your choices about the treatments you want or do not want or about how health care decisions should be made for you if you become incapacitated and cannot express your wishes.

Additional Information

Quality Check, from The Joint Commission, provides information that can help you select a home health care organization or hospice in your area.

Caring Info provides people with information and support when they are planning ahead, caring for a loved one, living with an illness or grieving a loss.

Last Revised: June 21, 2021