Katie Beckett Medicaid: Renewal of Coverage
You can now manage your Katie Beckett Medicaid coverage online!
You can access your child’s Katie Beckett Medicaid coverage by using the MyACCESS mobile app or online at ACCESS (ACCESS in Spanish)! This also means you can renew your child’s coverage, report changes, and use the MyACCESS app!
What you need to know
- Get started: Create an account on ACCESS (ACCESS in Spanish) or download the MyACCESS app. You can use the same login information for the website and app.
- Already have an account? Use your existing ACCESS account for Katie Beckett Medicaid.
Need help with your ACCESS account?
If you have questions, contact Member Services at 800-362-3002 or visit the ACCESS Help page.
Keeping your child’s Katie Beckett Medicaid coverage
How often do I have to renew my child’s Katie Beckett Medicaid coverage?
Katie Beckett Medicaid coverage needs to be renewed each year. Some renewals require simple paperwork completion. These are called annual renewals. Other renewals require a more in-depth review called a disability redetermination.
Your child will get annual renewal information in the mail with instructions approximately 45 days before it is due. Your letter will tell you if you need to take action to renew coverage. It is very important to keep your address and phone number updated with Katie Beckett Medicaid so you can be reached when it is time for your child’s renewal. If you can’t be reached and don’t complete your child’s renewal, your child may lose their Medicaid coverage.
Every child enrolled in Katie Beckett Medicaid requires a disability redetermination every one to seven years depending on their medical diagnosis. This is called the diary date. Letters are mailed out 90 days before your child’s diary date to start this process. This may require an eligibility interview with you and a review of your child's current medical records. These interviews are completed by a Katie Beckett Medicaid eligibility specialist online via a video call, or in your home in special circumstances if you request it.
The letter about requiring a disability redetermination will include a medical provider form and a release of information form. Both forms need to be completed and returned before the eligibility visit can be scheduled. Return the completed forms can be returned by:
- Mail in the envelope provided
- Email to DHSKatieBeckett@dhs.wisconsin.gov
- Uploading it to your child’s ACCESS account. (See "How do I set up an ACCESS account?" for more information.)
After your forms are received, an eligibility specialist will reach out to schedule your child’s eligibility interview.
If your child has already had a children's functional screen completed by another children's long-term support program in the last year, you may not need to complete an eligibility interview with a Katie Beckett eligibility specialist. If you aren’t sure if your child will need an eligibility interview, you can ask a Katie Beckett Medicaid eligibility specialist by calling 888-786-3246.
Please note: even if your child doesn’t require an eligibility interview, you will still need to return the completed medical provider and release of information forms to the Wisconsin Department of Health Services (DHS). These are required to complete your child’s application for the renewal of Katie Beckett Medicaid benefits.
You can use Wisconsin’s secure ACCESS website to complete tasks related to keeping your child’s benefits. The MyACCESS app will direct you to the ACCESS website to complete benefits renewal tasks. You can find detailed instructions on how to use the ACCESS website to complete your child’s renewal online below.
Both Wisconsin’s secure ACCESS (ACCESS in Spanish) website and MyACCESS mobile app let you do the following online:
- Complete annual renewal (please note that you cannot complete disability redeterminations online)
- View benefits
- Check upcoming actions you need to take
- Upload documents
- Find out when your annual renewal is due
- Report changes like phone number, address, income, and private insurance information
- Track the status of your child’s application or annual renewal
- Track the status of change report
If you already have an ACCESS account
- Go to the ACCESS (ACCESS in Spanish) website.
- Select the Log in button.
- Enter your user ID and password and select Log in.
- Your child’s Katie Beckett Medicaid details should show up automatically.
If you do not have an ACCESS account
For Katie Beckett Medicaid only cases, you will need your case number to create a new account. If you don’t know your case number, call Member Services at 800-362-3002.
- Go to the ACCESS (ACCESS in Spanish) website.
- Select the Create an account link and follow the steps to set up an account.
- You will see a message that says “Congratulations! You have created your secure ACCESS account.” Select the Click here link.
- Enter your user ID and password and select Log in.
- Once you’ve logged in, follow the prompts to connect your account with your Katie Beckett case number.
For the MyACCESS app
Read the Katie Beckett Medicaid MyACCESS flyer:
If you already have an ACCESS account
- If you have an account on the ACCESS website that you use to manage your benefits, use the same user ID and password to log into the app.
- If you applied for benefits using the ACCESS website, use the user ID and password you created when you applied to log into the app.
- You’ll then need to provide your:
- Case number, ForwardHealth ID, or QUEST card number.
- Date of birth.
- Social Security number or PIN.
If you do not have an ACCESS account
- If you don’t manage your benefits online or didn’t apply online, create an account through the app.
- You’ll need to provide your:
- Case number, ForwardHealth ID, or QUEST card number.
- For Katie Beckett-only cases, you will need your case number to create a new account. If you don’t know your case number, call Member Services at 800-362-3002.
- Date of birth.
- Social Security number or PIN.
- Set up a user ID, password, and secret questions.
Renewal materials can be returned by mail, online, or fax.
Mail:
DMS/Bureau of Children’s Services
201 E. Washington Ave., RM C300
Madison, WI 53703-2866
Online: ACCESS (ACCESS in Spanish)
Fax: 608-226-5420
Helpful tips
Here are some helpful tips that will help you complete your child’s renewal:
Read the instructions on each page of the renewal tool!
The instructions tell you what information each section and field of the renewal pages are asking for.
Check to make sure all the following are included and correct:
- Parent/Guardian names and contact information
- Mailing address
- Correct phone number
- Correct email address
- Child’s living arrangement (Are they still living in the home with you?)
- Income of child, earned or unearned
“HOUSEHOLD” means your child for purposes of Katie Beckett renewals.
- If you are only renewing benefits for Katie Beckett Medicaid, the child is considered the entire household.
- You do not have to fill in information for every sibling or family member living in the household for a Katie Beckett-only benefits renewal.
- You do not need to provide income information on the parent/guardians who live with the child. Only the child’s income is considered for eligibility in Katie Beckett Medicaid.
- It is uncommon for a child to have income that exceeds the income limits for eligibility. If you are concerned about this being an issue for your child, please call an eligibility specialist at 888-786-3246.
- If you are renewing other benefits, such as BadgerCare or FoodShare, in addition to your child’s Katie Beckett Medicaid at the same time, you will need to provide additional information on the people living in your household other than just the Katie Beckett member.
Fill in contact information for the parent/guardian(s) so that you can talk to Member Services about your Katie Beckett Medicaid member.
If no parent/guardian information is entered, you will not be able to talk to Member Services about your child when you call with questions.
Answer the questions on the renewal tool about the child whose Katie Beckett Medicaid benefits are being renewed.
Remember that the child is considered the “household” for purposes of renewing benefits. Katie Beckett Medicaid does not need detailed information on every person that lives in the same house as the Katie Beckett member.
Learn more about renewals in the Katie Beckett Medicaid Renewal Flyer for Members, P-03553.
Need help?
If you have any questions or need help with your ACCESS or MyACCESS account, call Member Services at 800-362-3002.
Please note: Katie Beckett Medicaid staff are not able to answer questions about ACCESS or MyACCESS.