Division of Medicaid Services: MyWisconsin ID

Yes. You must register for a MyWisconsin ID. You can create a MyWisconsin ID in just a few minutes. Follow our step-by-step instructions in the Create Account (PDF) guide.

Yes, you need to register for a MyWisconsin ID if you use one of the applications listed in the “What applications currently use MyWisconsin ID?” accordion on this webpage to continue accessing those applications. You are not automatically registered with MyWisconsin ID.

See the Key resources section on this page for help and guides.

These applications will require a MyWisconsin ID starting July 11, 2026, once WAMS is no longer a login option:

• Children’s Long-Term Support Program (CLTS)
• Employer Verification of Health Insurance (EVHI)
• Electronic Case File (ECF) View Navigator/Capture
• Cares Worker Web (CWW)
• CARES Mainframe
• Control D
• Tableau

Yes, MyWisconsin ID is fully encrypted for your protection. It provides an extra level of security, improving on the former WAMS ID login system.

You can create a MyWisconsin ID in just a few minutes. Follow our step-by-step instructions in the Create Account (PDF) guide.

Visit the Gateway page to find links to all available applications that require MyWisconsin ID.

SSO stands for “single sign-on.” It means someone can sign in once and use multiple applications without signing in again. MyWisconsin ID is a single sign-on account platform.

MFA stands for “multifactor authentication.” It is an added measure to secure your account by verifying your identity in two steps. For example, a username and password as well as a security code texted to your phone.

MyWisconsin ID uses MFA to verify your identity in two steps:

1. Sign into your MyWisconsin ID account using your username and password.
2. Verify your sign-in attempt by text or using an authenticator like Okta Verify or Google Authenticator.

These two steps help keep your account and information secure.

No. For your protection, MyWisconsin ID requires MFA.

Upon creating a MyWisconsin ID, an account activation email is sent to the email that was used to register. This serves as confirmation of your MyWisconsin ID.

Follow the password requirements on the screen when you create your account. Your password should not include your username or your first or last name. Do not reuse passwords.

To reset your MyWisconsin ID password, follow the instructions in the Reset Password (PDF) guide.

If you are locked out of your account, follow the instructions in the Unlock Account (PDF) guide.

Setting up multiple MFA methods for MyWisconsin ID enables you to log in if you lose access to one of your authentication methods. Examples might be that you lose the phone you have a Phone MFA set up on or forget answers to one authentication method.

Approved MFA methods for MyWisconsin ID depend on your organization. Talk to your organization about which MFA methods are approved to use.

Common examples include:

• Google Authenticator
• Okta Verify
• Phone - Text message/SMS or Phone Call Authentication
• Security Key (such as YubiKey)
• Biometric Authenticator

DHS recommends setting up more than one MFA method for your account.

Get directions for setting up MFA methods on the DMS: MyWisconsin ID MFA Information webpage.

Okta Verify is a mobile app used to verify your identity when signing in to MyWisconsin ID. It works similarly to other authenticator apps and is the default MFA method used for MyWisconsin ID accounts. Get setup instructions and videos on the DMS: MyWisconsin ID MFA Information webpage.

Check with your employer if a security key is an approved MFA method at your organization.

Google Authenticator is an authenticator app that generates temporary security codes for logging in to MyWisconsin ID applications. Get setup instructions and videos on the DMS: MyWisconsin ID MFA Information webpage.

Check with your employer if Google Authenticator is an approved MFA method at your organization.

A security key (such as YubiKey) is a small hardware device used as an MFA method. To use it, you insert the key into a USB port and confirm authentication when logging in. Security keys help protect accounts from phishing and unauthorized access. Get setup instructions and videos on the DMS: MyWisconsin ID MFA Information webpage.

Check with your employer if a security key is an approved MFA method at your organization.

A biometric authenticator verifies your identity using unique biological traits like a fingerprint, facial recognition, or iris scans instead of passwords or tokens. Get setup instructions and videos on the DMS: MyWisconsin ID MFA Information webpage.

Check with your employer if a biometric authenticator is an approved MFA method at your organization.

After creating a MyWisconsin ID, you can log into any state website or application that uses MyWisconsin ID using the same username and password. See the “What applications currently use MyWisconsin ID?” accordion on this webpage for more information.

Yes. The benefit of MyWisconsin ID is that you only have to remember one username and password for many state websites and applications that use MyWisconsin ID.

Yes. You can update the email address used to log in to MyWisconsin ID by following the instructions in the Manage Your Account (PDF) guide. Changing your email could affect access to certain applications, so please change your email only if it is necessary.

You can find additional instructional guides and training videos in the Key resources section on this page.