Hospice: Statistics and Data
Background check applications for all users
To prepare for the transition to the new DHS DQA Provider Portal, the Division of Quality Assurance (DQA) will not accept any new background check applications for entity operators, non-client residents, or other required individuals for new or renewing entity license/certification applications, or for rehabilitation review applicants as of November 22, 2025.
DQA will resume accepting background check applications on December 15, 2025, through the DHS DQA Provider Portal. To prepare for this transition and for more information, visit our webpage. Caregiver background checks completed by entities for employees and contractors are not affected by this transition.
The Division of Quality Assurance (DQA) regularly investigates hospices. These are called surveys. Surveys ensure hospices follow all state and federal rules.
Surveys are performed:
- When complaints are filed against a hospice.
- When self-reported complaints are filed.
- When a hospice needs to renew a license or certification.
When surveys show that a hospice isn't following all rules, they are issued a citation. Citations are written on a document called statements of deficiency. Citations explain what rule was broken.
Reports
The reports below summarize the results of the surveys conducted by DQA.