Construction Project Plan Review for Health Care Facilities: Office of Plan Review and Inspection (OPRI)

New online licensure and certification system for health and residential care providers

The Wisconsin Department of Health Services (DHS) Division of Quality Assurance (DQA) is launching the DHS DQA Provider Portal, a new system for licensure, background checks, plan reviews, and other provider applications for assisted living facilities, adult day care centers, personal care agencies, and substance use and mental health treatment programs. Licensure/certification applications and plan review materials will not be accepted electronically or postmarked as of November 22, 2025, as we transition to the new system. We will accept applications and plan review materials starting December 15, 2025. Applications must be submitted using the DHS DQA Provider Portal. To prepare for this transition and for more information, visit our webpage.

Background check applications for all users

To prepare for the transition to the new DHS DQA Provider Portal, the Division of Quality Assurance (DQA) will not accept any new background check applications for entity operators, non-client residents, or other required individuals for new or renewing entity license/certification applications, or for rehabilitation review applicants as of November 22, 2025.

DQA will resume accepting background check applications on December 15, 2025, through the DHS DQA Provider Portal. To prepare for this transition and for more information, visit our webpage. Caregiver background checks completed by entities for employees and contractors are not affected by this transition.

Upgraded commercial building code took effect September 1

The Department of Health Services (DHS) will accept plans submitted under the current (2015) code through the month of October.

Starting November 1, all commercial health care building plans submitted to DHS for approval must meet the standards set in the upgraded 2021 Commercial Building Code.

Any supplemental sub-submissions to DHS, such as fire suppression/alarm, HVAC, etc., must be aligned with the code under which the commercial building plan was approved, regardless of how many months later they follow.

Please see the Department of Safety and Professional Services Wisconsin DSPS Provides Extension to Building Professionals (PDF) for more information.

Plan intake office

Plan intake coordinator Joann Henriques, 414-227-4085

Quality assurance

Quality assurance program specialist Troy Jackson, 608-264-9860

Mailing address

819 North 6th Street, Room 609B
Milwaukee, WI 53203-1606

Northwest region

Northeast region

Southeast region

Southern region

Administrative staff

Director Fokruddin Khondaker, 608-228-5951

Surveyor supervisor John Fennimore, 414-550-9631

Construction supervisor Holly Kitchell, 715-557-1496

Glossary

 
Last revised November 13, 2025