Personal Care Agencies (PCAs)

For questions regarding personal care agency initial application or attestation process, you may email the Division of Quality Assurance.

Personal Care Agency:  For Medical Assistance certification, a personal care provider shall be a freestanding personal care agency, a home health agency licensed under s. 50.49, Stats., and ch. DHS 133, a county department established under s. 46.215, 46.22 or 46.23, Stats., a county department established under s. 51.42 or 51.437, Stats., which has the lead responsibility in the county for administering the community options program under s. 46.27, Stats., an independent living center as defined in s. 46.96 (1) (ah), Stats., or a federally recognized American Indian tribe or band in Wisconsin.

Online Training for PCAs.

Consumer Guide to Health Care for Personal Care Agency information including provider directories.

Navigating Links to PCA Information:

Rules & Regulations governing personal care agencies

Providers -- Information for personal care agency staff and management

Contacts -- State of Wisconsin staff to call regarding personal care agencies

Publications -- Memos and other items available from the State of Wisconsin

Related Sites -- Other Internet sites of interest

Last Revised: March 1, 2016