Personal Care Agencies (PCAs)

A Personal Care Agency is either a home health agency, county department, independent living center, American Indian tribe or band or a freestanding personal care agency that provides services that are:

  • Medically oriented activities related to assisting an individual with activities of daily living necessary to maintain the individual in his or her place of residence in the community,
  • Provided upon written orders of a physician by a certified personal care provider, and
  • Provided by a personal care worker employed by the provider or under contract to the provider who is supervised by a registered nurse according to a written plan of care.

Online Training for PCAs.

Consumer Guide to Health Care for Personal Care Agency information including provider directories.

Contact Us

For questions regarding personal care agencies you may email the Division of Quality Assurance.

Last Revised: April 2, 2018