For questions regarding personal care agencies you may email the Division of Quality Assurance.
Personal Care Agency
A Personal Care Agency is either a home health agency, county department, independent living center, American Indian tribe or band or a freestanding personal care agency that provides services that are:
- Medically oriented activities related to assisting an individual with activities of daily living necessary to maintain the individual in his or her place of residence in the community,
- Provided upon written orders of a physician by a certified personal care provider, and
- Provided by a personal care worker employed by the provider or under contract to the provider who is supervised by a registered nurse according to a written plan of care.
Consumer Guide to Health Care for Personal Care Agency information including provider directories.
Navigating Links to PCA Information:
Rules & Regulations governing personal care agencies
Providers -- Information for personal care agency staff and management
Contacts -- State of Wisconsin staff to call regarding personal care agencies
Publications -- Memos and other items available from the State of Wisconsin
Related Sites -- Other Internet sites of interest